Repairs Administrator

Position: Repairs Administrator (Permanent)
Repairs Administrator Harlow Permanent £27,000 per annum Hybrid working

We’re working with a large, well-established repairs contractor specialising in social housing repairs, who are looking for a Repairs Administrator to join their busy team in Harlow.

This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in keeping things organised, and wants a stable, long-term role within a growing organisation.

The role

As a Repairs Administrator, you’ll play a key part in supporting the day-to-day delivery of repairs and maintenance services. You’ll be the link between residents, operatives, and clients, helping to ensure jobs are logged, scheduled, and completed efficiently.

Key responsibilities
Logging and updating repair requests accurately on internal systems

Scheduling and coordinating works with operatives and subcontractors

Handling incoming calls and emails from residents, clients, and internal teams

Monitoring job progress and chasing updates where required

Raising orders, updating records, and ensuring paperwork is completed correctly

Supporting the wider repairs team with general administrative duties

What we’re looking for
Previous experience in an administrative role (repairs, maintenance, or social housing is desirable but not essential)

Strong organisational and time-management skills

Confident communication skills, both written and verbal

Good IT skills, with experience using databases or scheduling systems

A calm, professional approach when dealing with customers and residents

What’s on offer
Permanent role with a reputable social housing repairs contractor

Salary of £27,000 per annum

Hybrid working (office-based in Harlow with flexibility to work from home)

Supportive team environment and long-term career stability

If you’re an organised administrator looking to build or continue a career within social housing repairs, we’d love to hear from you