Operations & Support Assistant

Operations & Support Assistant

We are seeking an Operations & Support Assistant to assist with the planning and monitoring of approximately 1,000 vehicle movements per week, supporting the Veolia Waste Depots and the Wood & Fuel Team. This role requires coordination with internal departments, ensuring compliance across operations, customer service, and legislative changes.

• Assist with planning and monitoring of approximately 1,000 vehicle movements per week.
• Check and log details of site licences, haulier licences, and insurances.
• Control the administration of WIMS/ELEMOS (weighbridge system) for Veolia Waste Depots.
• Assist with coordinating the Wood & Fuel Team operation to ensure compliance, operations, and customer service are adhered to.
• Engage with other internal departments (Admin, Customer Service, Collections, Communications/Marketing) to ensure operational delivery.
• Coordinate and direct weekly, monthly, and yearly quotas.
• Support projects to review future business needs and respond to legislative changes.

• Previous experience in transport planning, scheduling, or logistics coordination preferred.
• Exceptional numerical ability with meticulous attention to detail.
• Proven ability to work independently and manage workload autonomously in a remote working environment.
• Excellent written and verbal communication skills, with the ability to liaise effectively at all levels.
• Strong analytical and problem‑solving capabilities.
• Proficient in Google Workspace applications (Sheets, Docs, Drive).

• 25 days of annual leave plus bank holidays.
• Access to our company and people’s pension scheme.
• Discounts on groceries and well‑known retailers.
• Resources to support physical, mental, and financial health.
• 24‑hour access to a virtual GP, 365 days a year, for you and family members.
• Paid leave each year to volunteer and support your community.
• Ongoing training and development opportunities to reach your full potential.

We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024, and 2025. This recognition reflects our commitment to our people and our mission to transform the environment while creating rewarding, purposeful careers. We are dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate.

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long‑term condition who opt‑in to the Disability Confident scheme and meet the minimum criteria for our roles. We also ensure that all applicants and colleagues receive fair treatment without discrimination, fostering a diverse and inclusive workplace where everyone can thrive.

Apply today, so we can make a difference for generations to come.