Remote Clinical Admin – Lyra’s Mental Health Mission

Remote Clinical Admin – Join Lyra’s Mental Health Mission

Lyra Health is on a mission to transform mental health care for millions—and now, they’re looking for someone like you to help make it happen. As a Clinical Administrator
, you’ll play a vital behind-the-scenes role in supporting Lyra’s expanding UK and Ireland operations. This is a full-time remote position
, ideal for someone who thrives in fast-paced environments, loves precision, and wants their work to have real impact.

If you’ve ever wanted to be part of something bigger than yourself—something that helps people heal, grow, and thrive—this is your moment.

Why Lyra Health?

Lyra isn’t just another healthcare company. It’s the leading provider of mental health solutions for employers
, supporting over 20 million people globally
. With more than 13 million therapy sessions delivered
, Lyra’s AI-powered platform, Lyra Empower, is changing how people access care—making it faster, more effective, and more human.

Founded by David Ebersman
, former CFO of Facebook and Genentech, Lyra has raised over $900 million and partners with Fortune 500 companies like Uber, Morgan Stanley, and Amgen
. This is your chance to join a company that’s not only growing fast—but doing good at scale.

What You’ll Be Doing

As Clinical Administrator, you’ll be the operational glue that keeps Lyra’s clinical services running smoothly. You’ll support the EAP Clinical Case Management team
, collaborate with global clinical teams, and ensure every detail is handled with care and accuracy.

Your responsibilities will include:

• Managing clinical case data: session updates, referrals, sourcing emails
• Coordinating ad-hoc interventions like training and critical incident responses
• Assisting with recruitment and management of affiliate therapy networks
• Processing invoices and aligning them with clinical data
• Liaising with clinicians for appointments and case updates
• Supporting diary management, bookings, and general admin tasks
• Collaborating with Lyra’s finance team to ensure timely invoice handling
• Contributing to service development and quality assurance initiatives
• Adapting to changing business needs with agility and professionalism

This is a role that demands attention to detail
, strong communication
, and the ability to prioritize under pressure
. You’ll be trusted to work independently while staying connected to a global team that values collaboration and care.

Who You Are

You’re not just organized—you’re a master of multitasking. You know how to keep things moving, even when the pressure’s on. You’re articulate, tech-savvy, and have a natural sense of ownership over your work.

Essential

Qualifications:

• Previous experience in a similar administrative role
• Proven ability to work in high-pressure, time-sensitive environments
• Excellent communication and typing skills
• Strong computer literacy and comfort working remotely
• Ability to prioritize, multitask, and manage time effectively
• A customer-first mindset and commercial awareness
• Experience working with clinicians or multidisciplinary teams
• Familiarity with escalation protocols and administrative boundaries
• Confidence navigating ambiguity and working autonomously
• A growth mindset and openness to change

Why You’ll Love This Role

• Remote flexibility – work from anywhere in the UK
• Purpose-driven mission – help improve lives through better mental health care
• Global exposure – collaborate with teams across continents
• Career growth – contribute to a fast-scaling business with room to evolve
• Impact – your work directly supports clinical outcomes and service quality

Whether you’re looking to step into healthcare operations, expand your admin career, or join a company that’s making a difference—this role offers the platform to do it all.

Who Should Apply

This opportunity is perfect for:

• Healthcare administrators ready for a meaningful challenge
• Professionals with experience in clinical support, case management, or EAP services
• Remote workers seeking a mission-driven role with global impact
• International applicants already residing in the UK with valid work authorization (e.g. Graduate Route, dependent visas)

How to Apply

Ready to be part of something transformative? Here’s how to get started:

• Prepare a CV that highlights your administrative experience and communication skills
• Include a short cover letter explaining why you’re passionate about mental health and how you’ll contribute to Lyra’s mission

This isn’t just a job—it’s a chance to be part of a movement. At Lyra Health, every email you send, every case you manage, and every invoice you process helps someone get the care they need faster. You’ll be the quiet force behind life-changing outcomes.

Apply today. Help build the future of mental health—one detail at a time.