Part Time Senior Operations Administrator

Part Time Operations Administrator
Location:
Kingston upon Thames
Hybrid Working
Contract Type:
Part-time
20-25 Hours a week
Salary: £12.00 - £13.00 an hour

Our client is a growing organic food company based in the South West London area, on a mission to better serve people and the planet. They're looking for a detail-focused Part Time Operations Administrator to join their supportive team. If you're organised, accurate with data entry, and passionate about supporting a values-driven business, this could be the right opportunity for you.

Position Overview

As a Part Time Senior Operations Administrator, you'll play a key role in keeping daily operations running smoothly. You'll process orders and invoices, handle customer queries and phone calls, and manage credit requests and claims. Your accuracy and attention to detail will directly support the company's customers and help maintain strong business relationships. This is a part-time role offering flexibility whilst contributing meaningfully to a mission-led organisation.

Responsibilities

• Process orders and invoices accurately and in a timely manner
• Handle incoming phone calls, customer queries and operational issues professionally
• Complete daily task sheets with precision and meet agreed deadlines
• Manage credit requests and customer claims with care and attention
• Support the wider team with administrative tasks as required
• Maintain accurate records and data entry across multiple systems

Requirements

• Excellent knowledge of Microsoft Office (Word, Excel, Outlook)
• Strong typing skills and proven accuracy with data entry
• Meticulous eye for detail and commitment to accuracy
• Excellent customer service skills with a friendly, professional approach
• Strong team player who communicates effectively with colleagues
• Interest in organic food and sustainable business practices (desirable)

Benefits

• Hybrid working: 3 days in-office, 2 days working from home
• Flexible working hours to suit your lifestyle
• 25% discount on all food products
• Free product samples and new product testing sessions
• Career growth opportunities within a growing company
• Friendly, supportive team environment focused on shared values
• Alongside these benefits, you'll be immersed in a values-driven environment collaborating with an enthusiastic team genuinely committed to making a positive difference. You'll enjoy a vibrant office culture where your contributions are recognised and your wellbeing matters.

How to Apply

If you're looking to advance your career in operations administration and have the skills and experience to succeed in this role, please send your application to us to (url removed) Please include your CV, a brief cover letter explaining your interest in the role, and any relevant supporting documents. We review applications on a rolling basis, so we encourage you to apply as soon as possible.