Sales Support Admin

Sector: IT & Telecoms Type: Permanent

Contact: Gautam Raval Job Published: 1 day ago

Hybrid working - x3 days in the office / x2 days Work From Home

I am recruiting in the Basingstoke area for a Sales Support Admin who must have previous experience of Sales Support within an IT / Technology background.

As a Sales Support Admin within IT / Technology you will play a key role in delivering high‑quality quoting services, supporting service transitions, managing vendor processes, and ensuring smooth operational support for both internal teams and customers.

• Deliver a professional, proactive, and accurate quoting service for internal teams and customers.
• Update and manage service desk records including contracts, adds, moves, and changes.
• Develop a thorough understanding of annuity contract renewals and quoting processes, and be confident explaining them to others.
• Own and maintain relevant CRM updates.
• Build knowledge of vendor compliance models, special pricing, and registration policies.
• Complete product registrations and manage vendor install‑base updates.
• Act as the first point of contact for incoming sales enquiries.
• Ensure service levels and KPI commitments are consistently met.
• Previous Sales Support Admin experience within an IT / Technology background

Previous experience in an internal sales or customer‑facing role

• Excellent telephone manner.
• Highly organised with strong administrative skills.
• Confident user of MS Excel and Word.

• Pension
• Medical insurance
• Death in service cover
• Company sick pay
• Professional and personal development investment
• Professional memberships
• Flu jabs, eyecare, and paid holiday

Services advertised by Gold Group are those of an Agency and/or an Employment Business.
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