Compliance Support Administrator, Staffed ONLINE Limited

Practice and Compliance Support Administrator

Location: Bury St Edmunds

Employment type: Full‑Time, Permanent

Salary: £28,000 and flexible hours based on candidate

Our client is seeking an organised and proactive Practice and Compliance Support professional to help ensure the smooth and efficient operation of their firm. This varied role supports compliance activities, staff administration, company secretarial work, client service renewals, and financial administration, working closely with internal teams and clients.

You will support key compliance processes, including staff CPD tracking, annual declarations, and onboarding new team members. You will also assist with company secretarial duties such as supporting Companies House filings, and ensuring key deadlines are met. In addition, you will support software and subscription billing, monitor payments, and assist with general practice administration. The role includes providing reception cover one day per week.

• Supporting the monitoring of staff CPD records, course bookings and annual compliance declarations.
• Administration of appraisals, staff onboarding, and internal systems updates.
• Supporting company secretarial work, including statutory records and Companies House filings.
• Managing renewals, enquiries, and payments for Additional Tax Services.
• Supporting software recharges, direct debits, invoices, and payment links.
• Providing reception cover and general administrative support.
• Supporting ad hoc operational, compliance and systems projects as required, helping to improve processes and ensure the smooth day‑to‑day running of the firm.
• Supporting website updates and social media activity, including drafting posts, uploading content and helping maintain the firm’s online presence.

You will be highly organised, detail‑focused, and comfortable managing multiple priorities. You’ll have a professional and approachable communication style and be confident using digital systems such as practice management software, Xero, and online payment platforms.

Previous experience in a professional services or office administration role is preferred. Experience or interest in company secretarial work, compliance processes, and financial administration would be advantageous. Strong IT skills and a willingness to learn new systems are essential.