Business support assistant - corporate

Salary: £25,545 - £28,260 (increasing to £26,442 £ 29,250 from 1 April 2026)

Hours: 35 hours per week

Location: Dundee HQ

Contract: permanent

Closing date: 08:00 on Tuesday 3 March 2026

Job profile and person specification

We are a scrutiny body that supports improvement. That means we look at the quality of care in Scotland to ensure it meets high standards. We are responsible for providing assurance and protection for people who experience care services, their families, carers and the wider public. Our vision is that people across Scotland experience high-quality care that meets their needs, rights and choices.

• Person-centred: we put people, empathy, compassion, and kindness at the heart of everything we do
• Respect: we value everyone's dignity and are respectful in everything we do
• Equity: we embrace diversity and nurture an inclusive environment where everyone is supported to achieve equal outcomes
• Integrity: we act impartially, fairly, and consistently, upholding transparency and accountability in all our actions
• Impact: we focus on making a positive impact for everyone experiencing care in Scotland whilst ensuring our work delivers the best value to the public
• Work-life balance:
  Our desire is to achieve an effective and balanced way of working, which enables us to meet organisational needs and achieve a work-life balance that promotes wellbeing and collaboration opportunities. Our hybrid working policy gives you the flexibility to mix working from home with attendance at your base office and other work locations, spending no more than 60% of your working time working from home, measured over a four-week period.

We are pleased to announce an exciting opportunity to work as part of the corporate support team at our headquarters in Dundee where you will provide comprehensive business support as part of the Corporate Services Directorate. Duties will be varied and include the provision of administrative support to heads of service and corporate teams across the organisation as well as general office support such as reception cover, purchase order processing and stationery control.

You will find more information in the job profile and person specification.

We are looking for organised individuals who have good attention to detail, are customer-focused and enjoy working in a busy environment and within supportive teams. You will have a positive attitude and be keen to develop your skills and take on new challenges.

Successful candidates will demonstrate experience and a successful record of accomplishment within a similar role and be educated to SCQF level 5.

• a good working knowledge of Microsoft packages to include O365, Outlook; MS Forms;
  Word, Excel, and Power Point
• a flexible, positive approach to work and accommodate changing business needs
• ability to prioritise conflicting demands and meet deadlines
• ability to forward plan and anticipate any operational difficulties
• excellent organisational skills
• ability to use initiative and prioritise own workload.

In addition, it would be desirable that you have experience of working with a range of external and internal contacts at various levels of an organisation and within an office environment.

New employees start at the minimum salary for the grade. However, we offer a generous benefits package.

If you would like more information or an informal chat about the role, please contact the recruitment team at This email address is being protected from spambots. You need JavaScript enabled to view it.

If you believe that your skills, experience and motivation make you a suitable candidate for this post, please complete our online application form by 08:00 on Tuesday 3 March 2026.

We anticipate holding interviews on Monday 16 March 2025 at our Dundee office.