Band 3 EICT Administrator

Main area Adult Community Services Grade Band 3 Contract Fixed term: 12 months (7 day Service whose Service hours are 08:00 - 21:00) Hours

• Full time
• Part time

Employer Birmingham Community Healthcare NHS Foundation Trust Employer type NHS Site Gee House Town Birmingham Salary £24,937 - £26,598 per annum Salary period Yearly Closing 16/03/2026 23:59

*** This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***

This post requires 5 days out of 7 to be covered including Bank Holidays working 08:00-16:00 or 14:00-21:00.

As part of the Early Intervention Community Team the Band 3 Administrator will work alongside the existing Administrator, Senior Administrator, Clinical Team Leads and Locality Ops Manager in supporting the Early Intervention Community Team activities.

The Early Intervention Community Team is looking for an enthusiastic and well motivated individual to join a busy office and become a member of a dynamic service.

IMPORTANT

• Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process.
• Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address

Previous applicants who have applied for the above post are encouraged to consider whether they would like to reapply following any feedback post interview; if you would like to discuss this with the previous interview panel you are encouraged to do so. If you were not shortlisted for this vacancy previously, we would advise that you review your application and the Person Specification before resubmitting a further application.

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, copy typing, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

• GCSE Maths Grade C or above or equivalent/or equivalent experience
• NVQ Level 3, Diploma or equivalent experience.
• ECDL or equivalent IT qualification

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work
• Experience of filing systems

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Understanding of the importance of confidentiality and the Data Protection Act
• Ability to set up and maintain filing systems
• Knowledge of RiO

• As per person specification

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3
- 6) with the exception of those which appear on this list - link , will not meet the minimum requirements set by UK Visas and Immigration to sponsor candidates to work in the UK.

All non-clinical roles (Agenda for Change Bands 7
- 9) that meet the prescribed skill level (RQF
6) and salary threshold will be eligible for sponsorship.

The Trust will accept applications from candidates who can evidence their right to work in the UK or via alternative visa routes.

Disability Confident Employer and Guaranteed Interview Scheme

BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.

Equality, Diversity and Inclusion

As part of our ongoing commitment to being a Great Place to Work, we actively foster and support a workplace culture that is inclusive and equitable for all staff, patients and service users.

We are dedicated to creating an…