Customer Service Administrator

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• J7009_ :
  Customer Service Administrator

Salary: Up to £26000 per annum + Benefits

• Reference: J7009_
• Job Type: Permanent
• Industry: Admin and Secretarial

As Customer Service Administrator you will be joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.

Supporting the service team providing high levels of customer service, maintaining the database and administration.

• Be first point of contact for customers
• Providing high levels of customer care over the phone and via email
• Liaise with customers, resolving any queries quickly and efficiently
• Generate system based quotes and invoices
• Support with coordinating service administration
• Contact customers to confirm proposed dates and obtain order numbers for scheduled work
• Maintain database all customer records

• Methodical approach used to managing a busy workload
• Administration experience within an office environment
• Solid IT skills including MS Office
• Excellent communications skills
• Organised approach to work, able to work on multiple tasks at the same time
• High levels of accuracy and attention to detail
• Adaptable in a changing environment

• salary of up to £26,000
• Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 - 4.30 with 30 min lunch
• 22 days hol +bank hols, increasing with service
• Training, support and development
• Working for a successful, established business
• Private healthcare for you and your family after six month probation
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£42500 - £45000 per annum + bonus and performance related pay

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