Guest Experience Coordinator – Receptionist

We are Bionic, andwe'reon a mission to make life radically easier for small business owners, building a one-stop shop for all their business essentials, and giving them an experience so good that they trust Bionic to sort everything for them, forever.

We'rebuilding something extraordinary - a one-stop shop that makes life radically easier for small business owners. That same energy flows through our workplace: fast-paced, high-impact, and buzzing with innovation.

The role

As we continue to grow,we'relooking for aReceptionistto join our Luton site,who shares our drive and wants to be part of a teamthat'sdoing its best work every day.

We areseekinga friendly and organised individual toadd to our culture and help ensure our office runs smoothly,at all times. In thisroleyou will be the primary point of contact forstaff,visitors and contractors providing excellent customer service and ensuring the smooth operation of daily office activities.

Key responsibilities:

• Greet and welcome visitors in a warm professional and friendly manner

• Manage incoming and outgoing staff/ visitors via our scan in system (Net2)

• Issue visitor and staff passes

• Accept daily deliveriesandpost

• Schedule meeting rooms andmaintainthe reception calendar

• Ensure the reception area and downstairskitchenis cleanand tidy

• Assist with administrative tasks such as document preparation and printing

• Orderweeklyoffice supplies

• Order stationery andmaintainstockroom

• Monitor of reception CCTV

• Lock up of revolving door /emergency exit doorsat the end of each day

About you

You'llhave proven experience in a similartyperole.

You'llalso be able to demonstrate:

• Previous experience in a receptionist or customer service role

• Strong communication and interpersonal skills

• Proficiency in computer software (Microsoft Office)

• Ability to multitask and stay organised in a fast-paced environment

• Professional appearance and demeanour

About Bionic Group

Bionic has over
550 people working across three office locations and four businesses;
Bionic - London, Bionic Outbound - Luton, Think Business Loans - Chelmsford, and Smart - Field based agents.

We have a high energy work environment wherever the location; you can feel the passion the moment you walk through our door! Our work environments are packed with amazing people and energy, hubs of collaboration,creativity and fun!

We'reone team, we get stuck in, we roll our sleeves up and we care about helping each other out wherever we can. We set the highest standards andshow upevery day to be the best version of ourselves.

Working at Bionic meansprovidesyoumany opportunities to advance your career, with incredible progression, recognition, and reward.

Benefits

We know that our employees are what sets us aside from our competitors,our benefits are just part of the way we say thanks.

Enhance your health & wellbeing🌱

• Private healthcare cover

• Employee Assistance Programme, includinga virtual GP service, priority physio&talking therapies

• Eyecare scheme

Taking time away from work🏖️

• 25 days annual leave(3 to be taken over Christmas shut down period) plus the 8 UK bank holidays, increasing with tenure

• 1 paid family/religious day of leave per year - following successful probation period

• 1 paid charity volunteering day per year

• Optionto buy/sell up to anadditional3 days leave per year

Family matters: for the special moments🏠

• Enhanced maternity,paternity or shared parental leave

• 2 days off for your wedding upon joining, and up to 5 days after 2 years' service

• Flexible working options & a hybrid work approach

Financial wellbeing💸

• Auto-enrolled salarysacrificepension scheme

• Life assurance

• Season ticket Loans, salary advances & loans to buy/rent a home - based on tenure

• Cycle to work scheme

Recognition🌟

• Highflyers incentive,aVIP experience for our high performers across Bionic group to celebrate success

• Company summer & Christmas party celebrations, business and localzonely& annual awards and recognition

• Long service awards