Senior Associate, Business Services

Job Overview

The Corporate Services team provides customer service and hospitality to employees and clients. This Senior Associate role supports day‑to‑day operations and management of the office, ensuring a high‑quality experience for visitors and staff.

• Manage corporate travel bookings for EMEA offices, including policy compliance.
• Supervise reception (FOH) performance, maintain Switchboard standards, and cover the desk during absences.
• Oversee facility management resources, renew support contracts, and coordinate with the Events Manager for client events.
• Coordinate desk placements, maintain floor plans, and support technology and visitor arrangements.
• Communicate with co‑workers and managers, handle conflicts professionally.
• Support fire, health & safety processes, including drills, BCP/DR, first aid, and wellness room policy.
• Cover additional responsibilities of the Business Services team as needed.

• Previous experience in client‑facing or administrative roles such as FOH, Admin, PA, or hospitality (hotels, resorts, events).
• High level of organization, multitasking ability, and resilience under pressure.
• Professional appearance and phone etiquette.
• Proficient in Microsoft Office (Word, Excel, Outlook) and ability to learn new programs.
• English communication skills (written and spoken).

• Comprehensive benefits program supporting employees and families.
• Educational initiatives and career development opportunities.
• Hybrid work model: office attendance on Tuesdays‑Thursdays, flexible remote work on Mondays and Fridays.

The company is an equal opportunity employer and provides all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates.