Operations Administrator FTC

Operations Administrator (FTC June - September)

37.5 Hours a Week (Monday to Friday)

£25,687.70 per annum pro rata

The Camping and Caravanning Club is the world's oldest and largest club for all forms of camping, and our aim is to help people enjoy the simple pleasures that camping can bring. We are recruiting an Operations Administrator to join our Operations Department. This is a fantastic opportunity for someone who thrives in a dynamic environment and enjoys supporting operational efficiency across a busy team.

• Processing and coding invoices, investigating any anomalies.
• Processing expense claims and credit card claims.
• Procurement activity with providers of goods and services.
• Making bookings, updating existing records and handling enquiries.
• Processing and amending memberships.
• Responding to emails from shared inboxes.
• Participating in shared team functions including post distribution, telephone support and providing reports.
• Processing bank transfers and rejections, handling refund requests.
• General administrative duties.

• Educated to GCSE level with passes in English and maths.
• Competent with Microsoft packages – Word, Excel, PowerPoint, and Outlook.
• Excellent interpersonal and customer‑facing skills.
• Able to prioritise time and tasks while meeting agreed deadlines.
• Strong written and verbal communication skills, with the ability to compose clear and professional emails and letters.

28 days annual leave plus bank holidays and holiday purchase scheme, 10% pension (5% / 5%), 3× salary life assurance, an employee assistance programme, free staff membership for discounts on our Club sites and with our retail partners. We operate hybrid working, with 2 set days in the office and the option of working from home for the remainder of the week.

We are an equal opportunities employer and actively committed to promoting equality and diversity. We encourage expressions of interest from people currently under‑represented within the Club, including but not limited to those from the LGBT+ community, people with disabilities, and people from ethnic minority backgrounds. We have signed the Armed Forces Covenant and welcome the Armed Forces community to apply.