Business Support Administrator

The UK Business Administration team is the backbone of the UK WSP business and is key to the smooth running of the business. With clearly defined career pathways and exciting opportunities to develop, the team is made up of a Business Support team consisting of Business and Project Support, Document and Accessibility specialists, Graphics and Concierge. We also have a Personal Assistant network providing support to our senior directors.

You will be able to meet your colleagues and share tips and best practice, proactively contribute to ensuring a safe and healthy working environment and get involved in new initiatives and ideas.

• Professional administrator, expert problem solver, impecable organiser. These are just a few attributes of a WSP Business Support Administrator.
• Responsible for providing a professional and effective administrative and business support service.
• Collaborate with multiple teams across the business to support a range of requests.
• Engage with colleagues to fulfill support requests and ensure service level agreements (SLAs) and performance standards are met.
• This is an exciting and varied role, and a snapshot of your typical tasks might include (but are not restricted to):
  • Preparation of presentations, documents, reports and work winning material to a high standard in line with WSP brand guidelines.
  • Purchases and system support.
  • HR tasks, for example onboarding and inductions.
  • Coordinate events, meetings, socials, travel bookings and logistics.
  • Support project tasks and requests.
• Provide cover for the Concierge team when required, answering calls and welcoming visitors.
• Provide a high standard of client and employee care by proactively dealing with queries or issues in a timely and professional manner.
• Act as the first point of contact for questions and queries and provide support in relation to current systems, policies, procedures and business continuity.
• Support administration tasks including large printing, binding, photocopying, and raising support tickets.
• Gain invaluable insight and experience of working for one of the world's leading engineering professional services firms and work with internal stakeholders across many varied functions and projects.

You will be required to work from the office full time due to the nature of the role.

• An eye for detail, can communicate effectively and work independently and efficiently.
• Good working knowledge of Microsoft 365, including Word, PowerPoint and Excel. Knowledge and understanding of Adobe InDesign and wider Adobe Creative Apps is desirable.
• Strong verbal and written communication skills.
• A minimum of 10 GCSE's or equivalent including Maths and English is desirable.

• Display a flexible and adaptable approach.
• Have excellent prioritisation skills.
• Be very comfortable using their own initiative.
• Have the ability to collaborate and communicate effectively with other UK colleagues.

• Work-life balance – Our hybrid working policy offers the flexibility to work from home two days a week while also providing opportunities to collaborate in our modern offices across the UK.
• Inclusivity & Belonging – We welcome applicants with varied backgrounds and experiences, encourage authenticity, and celebrate integrity and respect.
• Flex your time – “WSP My Hour” allows you to take one hour each day for personal activities, with flexibility to make up the time earlier or later.
• Part‑time and flexible working arrangements, the option to purchase additional leave, and the ability to use bank holiday entitlement.
• Health & wellbeing support including a virtual GP service, a Gymflex scheme offering up to 40% off annual gym memberships, a comprehensive menopause support package, and reasonable workplace adjustments.

Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria; please let us know if you require any workplace adjustments in support of your application.