Service Administrator. Knotting LilyLifestyle

Service Administrator (Coordinator/Scheduler/Planner/Controller)

Location: Bedford

Contract: 6 Months (Possible Permanent)

Salary & Benefits: £27,500 + 25 Days Holiday + Bank Holidays + 8% Employer Pension + 4% Employee Pension + 2× Life Assurance + Sick Pay + Income Protection Scheme + Health Plan

Hours: 37.5 hours, Monday to Thursday 8.45am – 5.30pm & Friday 8.45am – 4.15pm (Flexible). Home Working 1 Day a Week Monday or Friday.

Service Administrator available in a professional and people‑focused business. To apply you need to be highly organised, confident communicating over the phone, have excellent attention to detail and be computer literate.

You will be part of a team in Bedford responsible for scheduling and planning maintenance contracts for a number of clients. This involves scheduling engineers, ensuring all reports are received and keeping customers informed about their works. You will be the primary contact for the customer.

• Plan and reschedule maintenance & breakdowns.
• Arrange engineer calls with customers via telephone or email.
• Prepare service engineer job packages, check service reports, and log them into the company planning system.

• Administration experience.
• Attention to detail.
• Excellent telephone skills.
• IT literate.