Database Administrator – Homeless Oxfordshire

VACANCY – Database Administrator – Homeless Oxfordshire

Job title: Database Administrator

Role summary: Join Homeless Oxfordshire as our Database Administrator and help drive meaningful change through data. You will play a vital role in supporting fundraising success by managing and developing our Raiser’s Edge NXT CRM, ensuring data accuracy, producing insightful reports, and maintaining compliance with data protection regulations. Working closely with fundraising, finance, and marketing & communications teams, you will enable data-driven decision-making that strengthens supporter engagement and maximises income.

If you are highly organised, analytical, and passionate about using data to make a difference, we’d love to hear from you!

Job location (usual place of work): Oxford (Remote Working Considered)

Contract is: Fixed Term (12 Months)

Job description: As the Database Administrator, you will play a key role in supporting the fundraising team by maintaining our fundraising CRM systems, producing timely insight and analysis, supporting compliance with data protection and fundraising regulations, and enabling data-driven strategies that support the Homeless Oxfordshire’s mission.

• Administer and maintain the fundraising CRM system (Raiser’s Edge NXT)
• Create, update, and maintain donor, supporter, and stakeholder records in line with organisational policies and data standards.
• Ensure all income is accurately recorded, coded and reconciled.
• Complete the monthly income reconciliation process.
• Maintain data integrity through regular audits, de-duplication, and quality assurance processes.
• Always ensure the confidential and secure handling of sensitive supporter information.
• Produce regular and ad hoc fundraising reports, dashboards, and analytics.
• Generate campaign, appeal, and event reports.
• Ensure supporter data is maintained in compliance with relevant legislation and best practice.
• Maintain supporter communication preferences and consent records.
• Ensure supporter data is integrated with marketing platforms such as Mailchimp.
• Work collaboratively with fundraising, finance, marketing, and other internal teams.
• Provide wider organisational support, as required.

Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate.