Document Production Technician

Practice Group / Department

Document Production Management – London

The firm is recruiting for a Newcastle based Document Production Technician to work Monday to Friday (09:30-17:30) at our Newcastle Hub working Hybrid – 2/3 days in the office and 2/3 days working from home each week.

• Produce and amend lengthy and complex business‑critical documents with speed and accuracy in line with our house style.
• Proofread and check all work for spelling, grammar, formatting, presentation and sense.
• Be proactive in learning new skills and technology within your role to support the needs of the business.
• Respond to internal and external telephone enquiries politely and professionally.
• Ensure an effective and efficient handover of work between shifts.
• Show initiative when responding to queries and actively seek solutions to problem documents.
• Share information on document best practice or fixes to document problems to support the team’s aim of excellence in accuracy and efficiency.
• Be flexible in meeting the needs of the team and business, including occasional shift changes with reasonable notice to accommodate meetings, training sessions, or support requirements.

• Established document production experience in a fast‑paced professional services environment, using templates and House Style with exposure to lengthy and corrupt documents.
• Typing speed of at least 65 wpm and proficiency in both audio and copy typing.
• Proficient user of Word, PowerPoint, Excel and Visio 2016.
• Experience working on and problem‑solving corrupt documents.
• Experience with PDF Docs, Adobe Pro and DocXTools.
• Experience working with scanned documents.
• MOS Word Expert qualification (additional MOS qualifications in PowerPoint, Excel and Outlook beneficial).

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know.