Programme Support Officer

Programme Support Officer

Location:

Chesterfield, East Midlands

Employment Status:
Permanent

Salary: £30,024 - £31,537

This is a defining moment for transport in the East Midlands. As the region's Local Transport Authority, EMCCA is at the forefront of shaping a bold, future‑focused Mayor's Transport Plan - driving forward a transformational investment programme worth over £2 billion. This is more than infrastructure; it's a once‑in‑a‑generation opportunity to reimagine how people connect, travel, and thrive across the region.

We are offering opportunities for Programme Support Officers to provide comprehensive project and programme coordination to the Transport Investment team. This role will be central to ensuring the smooth day‑to‑day operation of programmes and supporting the effective delivery of complex transport projects.

Working closely with officers across the Transport Investment Team and internal stakeholders, you will help ensure that projects are well‑managed, properly documented, and delivered efficiently.

Our region is home to award‑winning bus companies, an established tram system, the HQ of the new GB Railways, and birthplace of the first workplace parking levy in Europe - this is a region with both track record and vision.

• Provide project and programme management support across transport investment schemes and initiatives
• Assist in monitoring project timelines, milestones, deliverables and key activities
• Maintain and update action logs, risk registers and programme documentation
• Prepare and distribute meeting agendas, minutes and supporting materials
• Support financial administration, including tracking project budgets and expenditure
• Develop and maintain systems, procedures and documentation to ensure robust programme governance and audit trails
• Coordinate meetings, workshops and events, including diary management and logistical planning
• Maintain accurate project files, records and reporting documentation
• Draft communications, including emails, reports and presentations
• Collect, compile and analyse data to support reporting and decision‑making
• Ensure the accuracy and integrity of data and programme documentation

• Providing support and guidance to colleagues, contributing to a collaborative and high‑performing team environment
• Supporting effective communication across teams and stakeholders
• Assisting in coordinating workloads and priorities to support programme delivery

We are looking for a highly organised and proactive individual with strong administrative and coordination skills, who is keen to support the delivery of complex transport programmes. Please note, you do not need to meet every requirement to apply - if you feel you'd be a good fit, we encourage you to put in an application.

• Experience supporting or coordinating multi‑faced projects or programmes
• Strong organisational and time management skills, with the ability to manage multiple priorities
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint and Outlook
• Ability to work both independently and as part of a team
• High attention to detail and accuracy
• Working knowledge of project management principles
• Experience supporting governance processes and ensuring compliance with procedures
• Ability to adapt to changing priorities in a fast‑paced environment

• Experience working within a public sector or programme delivery environment
• Experience supporting financial tracking or programme budgets
• A qualification in business administration, project management or a related field

• NVQ Level 3 or equivalent experience
• Degree or diploma in Business Administration, Project Management or a related discipline is desirable

• Up to 10 days paid leave in a 12‑month period for caring responsibilities
• Healthcare cash plan
• A hybrid work model with remote working opportunities
• Local Government Pension Scheme
• Flexible working hours
• Maternity, Paternity, IVF, Adopters and Foster Carers support
• Discount scheme
• Car Benefit Scheme
• Cycle to Work Scheme
• 30 days holiday (plus 2 with continuous service) + bank holidays + your birthday (up to five extra days through salary sacrifice)
• Costco Membership
• Discounted Gym Membership
• Professional Membership Scheme
• Car Parking Discounts
• Car Sharing Scheme

Equality, Diversity, and Inclusion (EDI) is at the heart of everything EMCCA do. We are committed to creating an environment where everyone feels valued, respected and empowered, regardless of background or identity.

EMCCA is a Disability Confident organisation, committed to inclusive recruitment and supporting people with disabilities to thrive in the workplace. We also support the Care Leavers Covenant, recognising the challenges faced by care‑experienced individuals and providing opportunities and support to help them succeed.