Senior Support Assistant

Executive Support Team

Are you looking for a new challenge within an ever changing and fast-paced environment? Do you want to work in an inclusive, friendly and supportive team which is at the heart of the Council? The Executive Support Team is looking for a dynamic individual to provide comprehensive and personal support to 2 x Assistant Directors and 1 x Head of Service of Gloucestershire County Council.

Joining the Executive Support Team at Gloucestershire County Council offers a unique opportunity to be at the heart of driving positive change within the community. As part of our team, you will play an instrumental role in supporting the three senior leaders, ensuring they have the resources and assistance needed to make impactful decisions that shape the future of our county.

Every day presents new challenges and opportunities for growth, providing a dynamic environment where your skills and contributions are valued and recognised. By joining our Executive Support Team, you'll be joining a team of supportive, knowledgeable and passionate individuals who all work together for the same desired outcome.

The role will include providing high-level, proactive administrative support to senior managers, helping to ensure the smooth and efficient running of the service. Responsibilities will include diary and inbox management, handling enquiries, preparing documents and presentations, organising meetings and events, taking minutes and action notes, maintaining accurate records and data systems, supporting financial administration, and assisting with projects, research and process improvements.

The post holder will also be expected to deliver excellent customer service, work confidentially, and contribute to consistent administrative standards across the team.

Successful candidates will be organised and proactive with excellent communication and interpersonal skills, able to build positive working relationships with a wide range of people. You will have experience of providing high-quality administrative support, managing competing priorities, and working confidently with Microsoft Office and other systems. You will be comfortable handling sensitive information with discretion, have strong attention to detail, and be able to work both independently and as part of a team.

A flexible, customer-focused approach and a willingness to support process improvements will be important in this role.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a 'customer facing role' must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English.

Hybrid working arrangements are available for the majority of our roles, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice, with a mix of both remote and office working.

• Flexible and agile working opportunities
• 25.5 days annual leave rising to 30.5 days after 5 years continuous service
• Option to purchase 10 days of additional leave per year (pro rata for part-time staff)
• Family friendly employer offering benefits to help support you and your family
• Career development and qualification opportunities
• Supportive and positive working environment with regular, robust supervision
• Local Government Pension Scheme (LGPS)
• Employee Assistance Programme (EAP) providing free, confidential counselling and advice for employees, available 24 hours a day, online and by telephone.
• In-house Occupational Health service
• Employee discount scheme
• Cycle to Work scheme
• Gloucestershire Salary Sacrifice Green Car Scheme (T&Cs apply)
• Links to employee networks such as Prism (LGBT+) network and the Young Employees Network.
• Flexible working with a mix of remote and home working, balancing service need and personal choice.