Patient Service Administrator

Patient Service Administrator – Remote role

Pertemps are recruiting for multiple, Customer focused Administrators to join a leading Health Services Provider.

The successful candidates will be providing administrative support to assist in the continuous operational delivery of our client, dealing with colleagues in a professional manor, taking telephone calls, booking appointments and signposting individuals to the next stage of support.

Responsibilities as a Customer Administrator:

* Providing frontline telephone and email support to ensure a smooth journey and high-quality care.

* Booking appointments for customers as required.

* Working through email enquiries and escalating as required.

* Dealing with enquiries, answering queries, calls and escalating to relevant departments.

* Appropriately and sensitively deal with professionals, customers and clients.

* Always adhere to strict policies regarding confidentiality and compliance.

* Ensuring all information is recorded accurately on your system.

Requirements:

* A minimum of 1 years relevant Administration experience.

* Experience using MS office.

* Good communication skills.

* Ability to prioritise.

* Clear understanding of confidentiality and handling sensitive information.

* Self-sufficient and a problem solver.

* Happy to undertake a DBS check.

The Role:

* Fully remote, home based (all IT equipment will be provided).

* Monday – Friday, 9am – 5pm with 1 hour for lunch.

* Salary of £24,500

If you are interested in this Customer Service Advisor role, please apply with an up-to-date CV