Business Support Officer

Job Introduction

Job Title: Business Support Officers

Starting Salary: £25,583 opportunity to progress £28,412 per annum - pro-rata for part-time

Hours: up to 37 hours per week

Location: Hertfordshire/Hybrid/expected to be onsite up to 1 day a week.

Contract Type: Permanent/Fixed Term

Directorate: Resources

Do you enjoy working in a fast-paced environment, providing excellent support to your team? Do you thrive as a team-player and enjoy using your initiative to work independently? Our Business Support Service is looking for highly motivated, enthusiastic, and organised individuals who can ensure that a high level of administrative support is provided to our departments. Our Business Support Service is a centralised unit which has been formed to deliver a co-ordinated, consistent, and high-quality service supporting service delivery across the organisation.

Business Support is critical to ensuring our departments can support services to our residents, and if you have great administrative skills and a strong customer focus, you could be part of it. You’ll be working as part of the central Business Support Service with more than 400 colleagues, and you’ll supporting our departments to ensure they are able to deliver critical services to the residents of Hertfordshire.

Our Business Support Service supports a range of departments. If you are particularly interested in an area, please specify in your application. If we do not have any vacancies for your preferred area at this time your application will be held in a talent pool, and you will be contacted when a vacancy arises. All roles tend to be hybrid, which will mean that you will be expected to work within one of Hertfordshire County Council’s offices on a regular basis as well as working from home.

The hiring manager will discuss the details for each particular vacancy.

You will be supporting services across Children's Safeguarding, Specialist, Education, Skills & Inclusion who ensure Hertfordshire families, children & young people have the right support, guidance and advice, some roles may involve exposure to sensitive information & a DBS may be required for roles working in buildings where children or young people may be present.

ACS focusses on enabling people to live a full and active life as independently as possible in the community. We have Older People’s and Sensory Services, Adult Disability Services, Safeguarding, DoLs and Learning & Development, along with Integrated Discharge and Transfer of Care Teams, Day Opportunities and Supported Living Services. As a Business Support Officer, you will undertake a variety of administrative duties depending on the service including data entry and analysis, meeting support and minute taking, receiving and making telephone calls.

You may be in contact with those that use our services, and a DBS may be required in these settings. Some of the roles will not be office based but maybe in the Hospital Teams or Supported Living Units.

The Business Support team within Hertfordshire County Council's Public Health service plays a vital role in ensuring the smooth and efficient operation of the department. We provide high quality administrative support, helping to facilitate key public health initiatives and services. Our team works collaboratively to manage essential processes, co-ordinate communications, and assist in the effective delivery of public health priorities across the county.

This role provides business and administrative support to the Legal teams (Commercial, Property, AEH, CLU, Dispute Resolution, and Environment). It involves specialist professional support to Fee Earners and Managers, handling confidential and sensitive matters, acting as the first point of contact for calls, and providing information. Duties include minute taking, filing, scanning, photocopying, preparing correspondence, creating court bundles, and producing engrossments and bound contracts.

Legal Services work to external professional standards including the Law Society, SRA, and Lexcel, as well as HCC policies. The role requires…