Business Support Leaving Care BSO L2

About The Role

Working Hours:

35 Hours per week

Contract Type:
Full time / Temporary (12 Months)

Closing Date: 24 June 2026, Closing time: 11.59pm

Interview Method:
Face to Face

Legal right to Work
:
Must evidence right to work in the UK before commencement of employment.

DBS clearance
:
Enhanced Disclosure and Barring Service (DBS) check required.

We are looking for a highly organised and proactive Business Support Officer to join the dynamic Children and Families team. In this role, you will deliver high‑quality, customer‑focused business support, ensuring services run smoothly and efficiently across a range of teams.

• Providing professional, timely, and flexible business support across service areas.
• Managing and responding to queries from internal and external stakeholders with tact and professionalism.
• Maintaining a good understanding of financial management.
• Producing, analysing, and maintaining accurate data and records.
• Supporting meetings – taking minutes and coordinating.
• Updating and managing information systems to ensure accuracy and compliance.
• Identifying and resolving issues independently or escalating where appropriate.
• Collaborating with colleagues and providing flexible cover across teams.

Business Support is a centralised service with teams based at Etrop Court, Wythenshawe and Leaving Care, Crumpsall. This is an office‑based role; after successful completion of probation, there may be an opportunity to work from home one day per week.

Organised and Reliable

• Able to prioritise workload and meet deadlines in a demanding environment.

Strong communicator

• Clear, professional, and confident communicating with a wide range of stakeholders.

Detail‑focused

• Produces accurate work and manages data with care and precision.

Analytical

• Uses initiative to resolve issues and knows when to escalation.

Tech‑savvy

• Comfortable using multiple systems, databases, and Microsoft Office tools.

Team‑oriented

• Works collaboratively and supports colleagues across services.

• Generous holiday allowance: 26 days annual leave plus bank holidays, increasing to 31 days after five years of local government service. Option to purchase up to two additional weeks during the annual leave purchase period.
• Pension:
  Enrolled in the UK’s largest local government pension scheme with various top‑up options, including life cover of three‑times the salary as a lump sum.
• Enhanced parental and carers leave.
• Perks:
  Discounts on weekly shop, holidays, days out, phone contracts, cycle‑to‑work scheme, free flu jabs, eye tests, and more.
• Learning and development:
  Workshops, training sessions, apprenticeships, qualifications, and a comprehensive onboarding process.
• Good Employment Charter membership: secure, flexible work and continuous review of pay. Recognises three trade unions and offers health and wellbeing support.
• Up to three days paying volunteering leave.

Manchester City Council is an equal opportunity employer. We welcome applications from all ages and backgrounds, particularly from under‑represented groups. We are committed to creating an inclusive, diversity‑reflected workplace.