Remote Dutch Speaking Back Office Administrator - Hybrid in Bulgaria

Join Mercier Consultancy MD as a Dutch Speaking Back Office Administrator in a hybrid role based in Bulgaria. We are looking for a motivated and well-organized individual to assist our dynamic team in delivering outstanding support to our Dutch-speaking clients. This position combines administrative tasks with client interaction, making it a perfect opportunity for someone who thrives in a fast-paced environment.

• Provide administrative support by managing documents and processing data efficiently.
• Respond to customer inquiries in Dutch, ensuring a high level of customer satisfaction.
• Assist in maintaining and updating client records and databases accurately.
• Coordinate with various departments to facilitate smooth operations and effective problem resolution.
• Contribute to continuous improvement processes by suggesting enhancements to workflows.
• Participate in team meetings and training sessions to stay updated on company policies and practices.

• Fluency in Dutch is a must;
  English proficiency is highly desirable.
• Experience in administrative roles or customer service is a plus.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Ability to work effectively both independently and collaboratively in a hybrid work setup.
• Proficiency in common office software applications and CRM systems.
• Positive attitude and a willingness to learn and develop skills.