Administration Coordinator - Lung Cancer Screening

NHS AfC:
Band 4

Main area Respiratory Medicine. Grade NHS AfC:
Band
4. Contract Permanent. Hours full time – 37.5 per week. Job
-UCLH-7848-A.

Site:
University College London Hospital, London. Salary £34,186 – £37,389 per annum inclusive of HCAS. Closing date 28/06/2026 23:59.

Recruit an Administration Coordinator for the Lung Cancer Screening administration team. The role requires key working relationships with administrative and clinical teams and serves as the first point of contact for participants, GPs and external hospital staff.

• Cover reception areas at Finchley Memorial Hospital and Mortimer Market Centre, and carry out phone screens on eligible members of the public.
• Adapt to a rotational schedule with some remote working.
• Escalate and troubleshoot issues to the Administration Supervisor and contribute to proactive solutions for routine problems.
• Manage a busy and varied workload, demonstrating excellent written and verbal communication and strong interpersonal skills.

• GCSE level or equivalent, with Grade C or above in English and Maths.
• Knowledge of administrative procedures gained through training or previous experience.
• Awareness of confidentiality and the Data Protection Act.
• NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent.

• Working in a non‑routine environment with demonstrable problem‑solving and issue resolution.
• Customer‑facing experience resolving queries and using initiative to provide first‑class service.

Applicants must meet the right to work in the United Kingdom or meet eligibility criteria for sponsorship. Please ensure compliance with the UKVI points‑based system. The Trust uses electronic new‑starter forms to collect personal details.

The postholder will be required to undergo Disclosure and Barring Service checks under the Rehabilitation of Offenders Act 1974.