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Executive Assistant; Operations & Client Coordination

Remote / Online - Candidates ideally in
South Africa
Listing for: Pavago
Full Time, Remote/Work from Home position
Listed on 2026-06-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin, Business Administration, Executive Admin/ Personal Assistant
  • Business
    Office Administrator/ Coordinator, Business Administration
Job Description & How to Apply Below
Position: Executive Assistant (Operations & Client Coordination)
Job Title:

Executive Assistant (Operations & Client Coordination)

Position Type: Full-Time, Remote

Working Hours: U.S. Business Hours

About the Role:

We are seeking a highly organized and proactive Executive Assistant (Operations & Client Coordination) to support daily operations and client coordination for a fast-growing business in the automotive space.

This role goes beyond basic administrative support—you will act as a key operational partner to the founder, managing client communication, coordinating with contractors, and ensuring smooth execution across multiple workflows. The ideal candidate is detail-oriented, resourceful, and comfortable working in a fast-paced environment with shifting priorities.

Responsibilities:

Client Management
  • Manage inbound client inquiries and prioritize urgent requests.
  • Draft and send professional client communications, including updates and summaries.
  • Ensure timely follow-ups and maintain a high-quality client experience.
Contractor Coordination
  • Coordinate with freelance contractors on active projects and deals.
  • Track progress and ensure timelines and deliverables are met.
  • Maintain clear communication between all stakeholders.
CRM & Administrative Management
  • Maintain and organize CRM systems, specifically Go High Level  (GHL).
  • Ensure accurate and up-to-date client and deal records.
  • Support onboarding by collecting and organizing client information.
Communication & Scheduling
  • Manage calendar scheduling, meetings, and daily priorities using Google Calendar and Gmail.
  • Prepare materials and context for client or partner calls.
  • Support daily check-ins to ensure alignment on priorities.
Research & Reporting
  • Conduct light research including market comparisons, inventory checks, and basic data gathering.
  • Support decision-making by organizing and presenting relevant information.
What Makes You a Perfect Fit:
  • Highly organized with strong attention to detail.
  • Proactive and able to work independently with minimal supervision.
  • Comfortable managing multiple workflows in a fast-paced environment.
  • Strong communicator who can represent the business professionally.
  • Reliable and responsive during U.S. working hours.
Required Experience & Skills (Minimum):
  • 2+ years of experience supporting a founder, executive, or small business owner.
  • Strong hands-on experience with Go High Level  (GHL).
  • Proficiency in Google Workspace (G Suite), including Gmail, Google Calendar, Docs, and Drive — this is a must-have.
  • Experience managing client communication and follow-ups.
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal English communication skills.
  • Ability to work independently and manage shifting priorities effectively.
  • Reliable internet connection and professional remote work setup.
Tools & Systems:

Must-Have Tools (Non-Negotiable)
  • Go High Level  (GHL)
  • Google Workspace (G Suite):
    Gmail, Google Calendar, Google Docs, Google Drive
Nice-to-Have Tools
  • Gamma (or similar presentation tools)
  • Slide creation tools (Google Slides, PowerPoint, etc.)
  • Notebook LM or similar tools for organization and research
What Does a Typical Day Look Like?

An Executive Assistant’s day is focused on keeping operations organized and ensuring smooth communication across the business. You will:

  • Manage client inquiries and follow-ups.
  • Coordinate with contractors and track progress.
  • Maintain CRM records and ensure data accuracy.
  • Schedule meetings and support daily planning.
  • Conduct research and organize key information.

In essence: you are the operational backbone, ensuring nothing falls through the cracks while supporting both clients and internal workflows.

Key Metrics for Success (KPIs)
  • Responsiveness and quality of client communication.
  • Accuracy and organization of CRM and deal tracking.
  • Timely coordination and follow-through on tasks.
  • Efficiency in managing schedules and priorities.
  • Overall operational reliability and support to the founder.
Interview Process:
  • Initial Phone Screen
  • Video Interview with Recruiter
  • Client Interview
  • Offer & Onboarding

#LI-AG1

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