Personal Assistant - Renal Department

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non‑clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The post holder provides an extensive and comprehensive administrative service to Senior Management staff (including General Managers, Service Managers and Lead Nurses). They act as the focal point for communication within the management offices, ensuring smooth day‑to‑day operations and maintaining strong links across the Service, NHSGGC and external agencies.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Part‑time, Fixed Term for 12 months
Base location – Queen Elizabeth University Hospital
Working pattern – Tuesday to Friday 09:00 – 14:00

• Communication coordination:
  Acts as the central contact for the service, NHSGGC management and external agencies, ensuring all enquiries are handled promptly, appropriately and confidentially.
• Diary and appointment management:
  Oversees the Senior Manager’s schedule, prioritising meetings and reducing unnecessary interruptions.
• Documentation production:
  Prepares accurate reports, documents and correspondence efficiently.
• Data collation:
  Gathers and presents data to support papers and reports.
• Meeting support:
  Attends meetings, takes minutes and circulates relevant documentation.
• Information management:
  Maintains organised manual and electronic filing systems.
• Presentation creation:
  Produces high‑quality visual presentations within required deadlines.
• Email oversight:
  Manages the Senior Manager’s inbox and drafts timely responses.
• Staff monitoring support:
  Assists with attendance processes and arranges HR‑related meetings.
• System updates:
  Compiles and updates information for SSTS and bank systems for approval.
• EESS administration:
  Records sickness, terminations and processes HR paperwork such as parental leave and engagement forms.
• Routine reporting:
  Supports monthly statistics, fire audits and health & safety reporting.
• Recruitment administration:
  Prepares VRFs, supports vacancy processes and ensures timely submission for local meetings.

• HNC/SVQIII in Secretarial Studies/Business Administration or equivalent experience.
• Minute‑taking skills.
• Proficient in the use of software systems, including Microsoft Office Packages.
• Advanced keyboard skills.
• Excellent organisational, communication and problem‑solving skills.
• Ability to work independently or as part of a team, with the ability to manage and prioritise own workload.
• Excellent interpersonal skills with the ability to demonstrate an all‑round professional attitude, especially under pressure with deadlines and conflicting interests.
• Microsoft Office 365 – Proficient use of Word, Excel, PowerPoint, Outlook, Teams, SharePoint and awareness of new functionality.
• SSTS – Understanding and updating staff time systems.

• A minimum of 27 days annual leave (increasing with length of service) plus public holidays.
• Membership of the NHS Pension Scheme, including life insurance benefits.
• Salary Sacrifice Car Benefit Scheme.
• Development opportunities including study bursaries, e‑learning and classroom‑based courses.
• Enhanced pay for working public holidays.
• NHS discounts on a wide range of goods and services.
• Confidential employee support and assistance, including counselling and psychological therapies.

NHS Greater Glasgow and Clyde (NHSGGC) encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ. By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log‑in issues, please contact the Recruitment Service.