Tribunal Administrative Officer

Apply before 11:55pm on Tuesday 23rd June 2026

The Intellectual Property Office (IPO) is the official government body responsible for Intellectual Property (IP) rights in the United Kingdom. These rights include Trade Marks, Patents, Designs and Copyright. We promote innovation and are responsible for the granting of IP rights, which enables the economy and society to benefit from knowledge and ideas.

This is an exciting opportunity to be part of the Tribunal Hearings team or the Tribunal Support team to provide administrative support for Trademarks, Patents and Designs, as well as Company Names. This role is a busy, varied role and is pivotal in ensuring the successful running of the Tribunal service. You will have an opportunity to gain knowledge and experience in the duties across all IP rights and the wider Tribunal.

The successful candidate will provide essential support to all Hearing Officers and Tribunal Caseworkers across the directorate ensuring that trade mark proceedings, hearings and decisions are managed effectively and to a high standard.

This post is in a busy and key part of the IPO and the successful candidate will be part of a growing team that is regularly in contact with Hearing Officers, members of the legal profession and the public. The post will provide ample opportunity to show personal initiative as well as working as part of a team to achieve operational and customer service targets.

The IPO operates a minimum expected office attendance of 20%. Therefore, we would encourage candidates to consider if the commute from home to the Newport office is a feasible distance to travel before making an application.

The requirement for attendance at an office location can vary by role so we would encourage candidates to discuss working arrangements with the recruiting manager to agree a reasonable balance between working from home and the office.

The IPO holds a visa sponsor licence however; this role is not eligible for sponsorship under the Skilled Worker route. Candidates will therefore need to have an existing right to work in the UK at the time of application.

• The tagging and processing of administrative tasks on relevant cases.
• Preparation and arranging of cases and files for Hearing Officers and Caseworkers.
• Proactively manage and update relevant electronic records.
• The monitoring of mailboxes, actioning and distributing emails to correct areas of the Tribunal.
• Corresponding both orally and in writing with external and internal customers and legal professionals.
• Arrange and facilitate Hearings.

• Experience of working autonomously and within a team
• Strong administrative and organisational skills
• Confident use of computers and Microsoft systems

Alongside your salary of £27,740, Intellectual Property Office contributes £8,036 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• A flexible working scheme with excellent development opportunities
• 25 days annual leave moving to 30 days in annual increments (1 day per year) over 5 years of reckonable service. You will also get 8 days public leave and 1 day privilege leave
• Family friendly policies that support modern working families and individuals with caring responsibilities
• A variety of support functions;
  Staff Counselling Service, Peer to Peer Support Group
• Eligibility for special and office-wide bonus payments
• The opportunity to form part of our many inclusive network groups, find out more by looking at Intellectual Property Office (IPO) ()
• A range of wellbeing initiatives;
  Onsite Gym (Newport office), Eye Care Scheme, Volunteering Programme, Cycling facilities
• Free car parking is available on site at our Newport office
• On-site shop, restaurant and coffee shop at our Newport office