Part Time Ward Administrator x

Part Time Ward Administrator x 2 – Colchester

The closing date is 05 July 2026

Please note: you must have right to work in the UK to apply for this position.

Due to current Home Office Guidelines, we are unable to offer sponsorship for this job role.

Previous applicants need not apply.

Band 3 – £24,937 – £26,598 per annum pro rata

Work hours
:

• 15 hours per week (Monday & Friday, 09:00–17:00) – 439 Ipswich Road, Colchester
• 22.5 hours per week (Monday, Tuesday & Wednesday, 09:00–17:00) – The Lakes, Colchester

Key responsibilities
:

• Provide clerical, administrative and IT support to nursing and other staff for patient care within the unit.
• Manage all incoming and outgoing telephone calls to the clinical team in a polite and efficient manner, including handling high‑risk, abusive, threatening, depressed, suicidal or vulnerable callers.
• Record accurate messages and follow up per department guidelines.
• Deal face‑to‑face with patients and families/carers seeking information or help, maintaining confidentiality at all times.
• Ensure correspondence is accurately presented using Trust standard templates and policies.
• Operate Trust telephony systems and support users of electronic patient record systems (e.g., System One, EMIS, Paris, Mobius).
• Support the smooth running of the service under the direction of the Admin Area Lead and cover short‑term absences across the Trust as required.

Qualifications and experience
:

• Excellent written and spoken English, with good spelling and grammar.
• A Level education or equivalent.
• IT skills equivalent to RSA3, NVQ3 or relevant experience of Microsoft Word packages.
• Experience with System One, EMIS, Paris or Mobius.
• Recent administration experience within a healthcare setting.
• Current or previous NHS administration experience.

Other requirements
:

• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check.

Benefits
:

• Season ticket loans
• NHS staff discounts
• Excellent training facilities and opportunities
• Buy‑and‑sell annual leave scheme
• Opportunity to work bank shifts and expand knowledge and experience in other areas
• Salary sacrifice schemes including lease cars and Cycle to Work
• Day One Flexible Employer

The Trust supports and actively encourages flexible working for all employees. If appointed you will be able to apply for a flexible working request from your first day of employment.

Employer:

Essex Partnership University NHS Foundation Trust