Product Administrator

Go2

Africa is a leading Africa-based tour operator, trusted by travellers for over 25 years to design journeys that are seamless, personal, and deeply connected to the African continent.

Every journey is crafted by a dedicated Africa Safari Expert who knows the landscape, has walked the trails, stayed in the camps, and built long-standing relationships with the people who bring each experience to life. From first enquiry to returning home, Go2

Africa is known for its care, attention to detail, and ability to create safari adventures that stir the soul. This commitment to quality has earned us thousands of five-star reviews and recognition from industry leaders such as Condé Nast Traveler, Travel + Leisure, and the World Travel Awards.

At the heart of it all is our purpose to use travel as a force for good. As part of Nawiri Group, every journey with Go2

Africa helps support the vast wilderness ecosystems our guests travel to, and communities who call them home.

The Product Administrator is responsible for the administration and co-ordination of key Product team functions, including but not limited to supplier training, educationals and travel, travel objectives and sales campaigns reporting.

Organise supplier training sessions

Save all presentations and recordings in the training library

Send assessment links to ASE’s when required

Managing the training plan for the year.

Assist with travel administration of all educationals, staff travel and incentive travel.

Managing travel from beginning to end seamlessly which includes booking all accommodation and flights, invoicing and compiling admin packs.

Effective travel objective administration

Ensure provisional and final admin is signed before flights are booked for educationals.

Calendar invites & monthly reminders to be sent to all travellers going on an educational.

Create posters for sales incentives and launch incentives to the Communications email group.

Track active incentives

Pull stats and report to Product Managers and Sales team on positions in incentives

Liaise with suppliers when campaigns expires and organise prize/voucher drop offs at the office.

Including Positive Impact aspects in all supplier training sessions.

Reporting on educationals and supplier training with PI involvement.

Collating stats for preferred partners for each quarter

Assisting with G2A branded items (ie, vehicle stickers and page boards)

Organising of site inspections by sending out the invitation to teams, collecting RSVP’s and coordinating with the supplier.

Qualification

Tertiary qualification or previous work experience in travel or hospitality an advantage

Experience and Skills

Proven track record of success in task management, project co-ordination, administration & time management

Travel industry experience in either lodges, hospitality, agency or operator an advantage

Geographical knowledge of South Africa top tourist destinations, Africa top tourist destinations an advantage

A minimum of 2 years’ experience in an administrative role

Flexible working Our Flexible Work Model offers the best of both worlds. Cape Town-based employees work 1 day per week in the Go2

Africa office, located at the beautiful V&A Waterfront, and work from home for the rest of the week. Of course, our door is always open to those who prefer to work in-office more frequently. We have employees based in remote locations (from Hoedspruit to Nairobi!) – these employees work remotely, and travel to our Cape Town office for training and special gatherings.

Travel opportunities We encourage our employees to visit the destinations we sell. We offer many opportunities to travel in the form of curated Educationals, site inspections, or discounted holidays at agent rates! Ts & Cs apply!

Life happens, and we support our employees to deal with it. We provide permanent employees with company contributions to medical aid, retirement annuity and life and illness cover.

Reward and recognition We recognize our employees based on targets, but also values. Our annual Recognition Awards are an example –…