Neurosurgery Bookings Coordinator

Main area Division D - Neurosciences Grade Band 4 Contract Fixed term: 12 months (Secondment) Hours

• Part time
• Flexible working

Employer Cambridge University Hospitals NHS Foundation Trust Employer type NHS Site Addenbrookes Hospital-Division D Town Cambridge Salary £28,392 - £31,157 p.a. pro rata Salary period Yearly Closing 02/07/2026 23:59 Interview date 13/07/2026

An exciting opportunity has arisen within the Neurosurgery Department for an enthusiastic and motivated individual to join our very busy and dedicated admissions booking team.

You will provide administrative support alongside our booking team to ensure our patients are booked for preoperative assessments and subsequent surgery.

You will be expected to work efficiently, with a high degree of accuracy and confidentiality. You will have the ability to use your initiative and manage, prioritise and complete your workload while working under pressure.

Home working would be available to the successful candidate once the training period has been completed.

We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals.

We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

• Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent
• Typing qualification or equivalent experience (if applicable)
• Specific technical/professional qualification (if applicable)
• Evidence of CPD

• Experience of working in a busy clerical/office environment or reception service
• Prioritising, planning and organising own tasks
• Working within guidelines
• Experience of dealing with difficult situations and confrontations
• Data entry experience and documentation
• Experience of IT packages – Microsoft office
• Experience of producing documents to a high standard
• Previous experience of working in NHS
• Previous experience of working with medical records
• Experience of Supervising staff
• Experience of liaising directly with clinical staff
• Experience with in Neurosciences, surgical specialties and/or theatre bookings

• Basis Knowledge of waiting lists and booking procedures
• Understanding of confidentiality and data protection
• Sound knowledge of office procedures
• Understanding of customer service
• Good working knowledge of Microsoft Office packages
• Knowledge of the Trust including awareness of priorities
• Knowledge of Trust…