Administrative Assistant - Allan's Nursery School

Overview

Allan's Nursery is a welcoming and nurturing early years setting within Stirling Council, committed to providing high-quality care and learning experiences for children and families in our community.

The Administrative Assistant will provide efficient and professional administrative support to ensure the smooth day-to-day operation of Allan's Nursery. The post holder will be the first point of contact for parents, carers, visitors, and external agencies, maintaining confidentiality and delivering excellent customer service at all times.

Administrative Support

• Provide general clerical support including filing, photocopying, scanning, and document preparation
• Maintain accurate pupil records and nursery databases in line with GDPR requirements
• Support the management team with data entry, reports, and correspondence
• Process nursery admissions paperwork and maintain waiting lists

Communication & Customer Service

• Act as the first point of contact for telephone, email, and in-person enquiries
• Welcome visitors and ensure safeguarding procedures are followed
• Liaise with parents, carers, Stirling Council departments, and external agencies

Finance & Resources

• Assist with processing invoices, payments, and petty cash in line with council procedures
• Support ordering and stock control of office supplies

Compliance & Confidentiality

• Ensure all records are maintained in accordance with Stirling Council policies
• Handle sensitive information with discretion and confidentiality
• Support adherence to safeguarding, health and safety, and data protection regulations

Essential:

• Previous administrative experience
• Strong organisational and time management skills
• Good working knowledge of Microsoft Office (Word, Excel, Outlook)
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Understanding of confidentiality and data protection

Desirable:

• Experience working in an education or early years setting
• Familiarity with Stirling Council systems and procedures
• Basic financial administration experience

Personal Attributes

• Friendly, approachable, and professional manner
• Reliable and punctual
• Flexible and adaptable
• Committed to supporting a positive nursery environment

The successful candidate will be required to be a member of the Protecting Vulnerable Groups Scheme (PVG) for Children. If your application is progressed after the interview, you will be asked to complete the form and have your details verified.

We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

• 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service). Pro-rated for part time roles.
• Flexible working including hybrid office/work from home arrangements where the role allows. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
• Biennial incremental progression until top of your payscale is reached
• Membership of the Local Government Pension Scheme
• Up to 6 months full sick pay and 6 months half pay dependent on length of service
• Carers Leave
• Up to 4 weeks paid Paternity Leave
• Access to Health & Wellbeing support
• Ongoing opportunities for Learning & Development
• Cycle to Work Scheme
• Lift share Scheme
• Car Lease Scheme
• Technology Benefit Scheme