Temporary Accommodation Housing Officer

Overview

Knowsley Council is an award-winning Local Authority, named Local Authority of the Year in the Municipal Journal Awards 2024. We are an Accredited employer under the Liverpool City Region Fair Employment Charter, demonstrating our commitment to fair employment and to providing a healthy, fair, inclusive and just workplace.

Come join us and be part of our success.

The Temporary Accommodation team provides support to homeless families who are owed a duty by the Council. As a Housing Officer you will be responsible for managing customers in their home from sign up to move out. You must be able to manage your time, effectively prioritise and thrive in a reactive and fast-paced environment where no two days are the same.

If you have excellent communication skills and a desire to support vulnerable households, we would love to hear from you.

• Manage customers in their home from sign up to move out.

• Excellent communication skills and a desire to support vulnerable households.
• Ability to manage time, prioritise effectively and thrive in a reactive, fast-paced environment.
• Fully office based; home working will not be considered.
• No compressed hours or part-time for this post.

Closing Date:
Wednesday, 1 July 2026 at 5:00pm

Interview Date: 16 and 17 July 2026

Ann Lowe —  —

Lynnie Hinnigan — Lyn

We welcome applications from residents and beyond, regardless of background, belief, or identity, recognising the value that diversity brings to our organisation. We particularly welcome applications from individuals from Black and Minority Ethnic backgrounds and candidates with disabilities as we acknowledge their under representation in our workforce.

Please note sponsorship is not available for this role. See the benefits of working for Knowsley MBC. The pension calculator link is provided for informative purposes only. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applicants. Please upload your CV along with a supporting statement as one document in PDF or Word format, tailored to reflect the competencies within the person specification.

If the CV and supporting statement do not reflect the person specification, you may be unlikely to be shortlisted.

How to apply:

to upload your CV you will need to create an account with Jobs Go Public if you have not already done so. You will also be required to input your name and email address and will be invited to complete an equal opportunities questionnaire.