Personal Assistant to CEO

PURPOSE OF THIS ROLE

This role provides strategic, operational, and personal support to the CEO within a fast-paced and demanding management environment. The successful candidate will play a critical role in optimising the CEO's effectiveness, ensuring smooth day-to-day operations, and enabling focus on strategic leadership and growth.

KEY ACCOUNTABILITIES, MEASURES & INTERFACES

Executive & Strategic Support:

• Manage and optimise the CEO's calendar in alignment with business priorities.
• Act as gatekeeper and facilitator, ensuring effective time utilisation.
• Track key business priorities, deadlines, and deliverables across divisions.
• Prepare high-quality briefing documents, reports, and summaries for meetings and engagements.
• Apply sound judgement in prioritisation and escalation of matters.
• Support strategic projects and initiatives across internal and external stakeholders.
• Coordinate the CEO's travel itineraries including flights, hotel accommodation, transportation and other travel needs in collaboration with the Corporation's Travel Function.
• In collaboration with the Travel Office, manage last-minute changes, disruptions, and time-sensitive travel requirements across time zones.
• Maintain detailed travel profiles, preferences, and records for seamless future coordination.
• Coordinate the CEO's participation in conferences, events, and international engagements.

Stakeholder & Relationship Management:

• Manage communication on behalf of the CEO with professionalism and discretion.
• Build and maintain strong relationships with key stakeholders.
• Ensure consistent, high-quality engagement aligned with the Corporation's standards.

Operational & Administrative Excellence:

• Maintain confidential records, contracts, and sensitive documentation.
• Manage expenses, budgets, and financial administration.
• Oversee ad hoc projects and ensure delivery within agreed timelines.
• Ensure all administrative processes are efficient, accurate, and up to date.

Systems & Process Management:

• Develop and maintain effective systems, trackers, and workflows.
• Ensure documentation and communication are structured and accessible.
• Continuously improve processes to enhance efficiency and reduce operational challenges

Key Deliverables:

• The CEO's time is optimised and aligned with strategic priorities.
• Travel and logistics are executed flawlessly with proactive planning.
• Communication is professional, timely, and aligned with the Corporation's standards.
• Meetings and deliverables are well-coordinated with no gaps.
• The CEO is consistently well-prepared for all engagements.
• Stakeholders experience professionalism, responsiveness, and efficiency.
• The Person al Assistant operates as a trusted right-hand and strategic partner.
• The overall efficiency and effectiveness of the CEO is significantly enhanced.

Key Interfaces

• ECIC Board
• ECIC Executives and Managers
• Regulatory Stakeholders
• ECIC Shareholder

QUALIFICATIONS & EXPERIENCE

• A Diploma or Degree in Administration or Business Management, or related field
• A minimum of 5 years' working experience at an executive level reporting to the CEO;
• High proficiency with the latest Windows applications;
• Proficient with Microsoft Office (MS-Word, MS Excel (at an advanced level of proficiency), MS PowerPoint, MS Outlook).
• Financial administration and budgeting experience

SKILLS & ABILITIES

The incumbent should have demonstrated the following competencies:

• Knowledge of efficient and effective office procedures;
• Strong proactive problem solving and organizational skills are required;
• Excellent knowledge of protocol and etiquette;
• Extensive skill in planning and organising, and in maintaining composure under pressure while meeting multiple deadlines;
• Exceptional writing skills; concept documents, reports (including analytical), memos, letters, presentations, etc. (at different levels –Board, Executives, Staff and other key Stakeholders);
• Strict attention to detail and deadline orientated;
• Well-developed integrity, discretion and honesty.

BEHAVIOURAL COMPETENCIES

The incumbent is required to have the following Behavioural competencies:

• Problem Solving: Demonstrates basic problem-solving skills and appropriately apply proven solutions.
• Customer Service Orientation: The willingness and ability to give priority to customers, delivering high quality services which meet their needs.
• Delivery:
  Translates business objectives into practical, prioritised and organised action plans; ensures plans are safely and successfully implemented.
• Conflict Resolution: Identifies and pushes for solutions in which all parties can benefit.
• Team Participation:
  Consistently offers relevant input to team discussions as issues are being clarified and solutions are being developed.
• Flexibility:
  Available to work more than ordinary business hours.
• Assertiveness: demonstrates strong management qualities for the office of the CEO

APPLICATION

Applications can be submitted through the careers portal on the ECIC Website.
Closing Date:
Tuesday, 21th July 2026

NOTE:

It is ECIC's intention to promote equity through the…