Office Coordinator

Location: Alderley Park | Business Area: People Support | Salary Details: £25,000

We’re looking for an organised and enthusiastic individual to join our hub at Alderley Park. You’ll support the smooth day-to-day running of the office environment, ensuring a professional, welcoming and efficient workplace for all people and visitors. This is a hands‑on role ideal for someone organised, proactive, and keen to build experience across office management, facilities, and culture.

Please note this role isfull-time office-based at our Head Office at Alderley Park.

“a great place to work, a great place to be a customer”

Office Operations

• Oversee daily office operations, ensuring a clean, safe, and fully functional environment
• Manage meeting rooms, desk bookings, and shared spaces
• Maintain office supplies and equipment, ensuring consistent availability
• Act as the first point of contact for office-related queries
• Manage bookings for all Chess Hubs across the UK
• Act as a Fire Marshall and First Aider (Full training provided)
• Coordinate incoming and outgoing post, parcels, and courier deliveries
• Liaise with Chess office and hub landlords, external suppliers and contractors for maintenance and service issues
• Log and track facilities requests and follow through to resolution
• Support contractor visits and ensure compliance with site processes

Workplace Hospitality

• Welcome visitors and ensure a professional, warm reception experience
• Coordinate visitor access, parking, and meeting arrangements on site including the monthly board meeting.
• Support internal events (e.g. team days, conferences, wellbeing activities)
• Assist with the new starter onboarding process and induction sessions.

Administrative Support

• Provide general administrative support to the People and Culture team
• Maintain accurate records (e.g. assets, access passes, car registrations)
• Support onboarding tasks, including workspace setup for new starters
• Actively support with activities and administration required for the cultural team
• Support with project management of all Chess events, including conferences and Christmas parties.

Health & Safety:

• Support compliance with health & safety standards and policies
• Assist with risk assessments, fire drills, and incident reporting
• Ensure office signage and safety procedures are up to date
• Administration of annual workstation assessments via our One LMS.

• Excellent organisation and time management skills
• UK Driver's License and access to a vehicle
• Confident communicator with a friendly, proactive approach
• Great attention to detail
• Basic IT skills (Microsoft Office/Teams)
• Willingness to learn and take ownership
• Previous experience in an office, hospitality, or customer-facing role
• Experience supporting events or facilities management (even informally)
• Approachable and service-focused
• Reliable and hands-on
• Able to prioritise in a fast-paced environment
• Positive attitude with a willingness to help others

• Private healthcare (free after 1 year)
• Eye tests, flu jabs, and on-site health checks
• Mental health support from trained First Aiders. A Wellbeing Day after 1 year
• Hybrid working support with a home office allowance
• 20 days holiday (rising to 24 with service) plus bank holidays
• Buy or sell up to 5 holidays twice a year
• Perkbox discounts on shopping, travel, fitness, and more
• Points-based rewards from year 2
• Charity donation matching (up to £100)
• Recognition platform to celebrate your wins
• EE SIM offers for you and your family
• Learn 2 Earn scheme to boost your salary
• Team socials and celebrations
• Bespoke onboarding and leadership training
• Dedicated Culture Team to support you

A standard week is 37½ Monday to Friday

FT attendance at our hub Alderley Park