Temporary Customer Order Management Administrator

Your new companyA global manufacturing organisation is seeking a Customer Order Management Administrator to join its Customer Order Management team based in Peterborough. This is an excellent opportunity to join a well-established business in a fast-paced and supportive environment, providing vital administrative support across the customer order life cycle.
Your new role

This is a full-time temporary position starting at the beginning of August 2026 and anticipated to last for 6 months. The role offers hybrid working, with 3 days per week based in the Peterborough office and 2 days working from home. Free on-site parking is available.
As a Customer Order Management Administrator, you will support the Customer Order Management team with a range of non-customer-facing administrative duties, ensuring the accurate and timely processing of customer orders and associated documentation.
Key responsibilities will include:

Processing customer orders accurately within agreed deadlines.
Manually allocating parts within the order management system.
Compiling and distributing export and shipping documentation.
Supporting the end-to-end customer order life cycle through data processing and administration.
Assisting with customer account set-up, credit and debit administration activities.
Maintaining and cleansing data within internal systems to ensure accuracy and integrity.
Preparing and distributing standard internal reports.
Monitoring order holds, suspensions, pricing information and customer records.
Identifying and escalating issues promptly to support timely resolution.
Contributing ideas for continuous process improvement.

What you'll need to succeed

Previous administration experience, ideally within order processing, order management or a similar operational environment.
Strong data entry skills and excellent attention to detail.
Good Microsoft Office skills, particularly Excel and Outlook.
Ability to work accurately with repetitive tasks whilst maintaining high levels of quality.
Strong organisational and time management skills.
Excellent communication skills and the ability to work collaboratively within a team.
A proactive approach with the ability to identify and highlight process improvements.
Experience using CRM, ERP or order management systems would be advantageous.

What you'll get in return

£15.23 per hour.
Full-time temporary contract.
Anticipated 6-month assignment.
Hybrid working arrangement (3 days office / 2 days home).
Free on-site parking.
Opportunity to gain experience within a global organisation.
Supportive and collaborative team environment.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)