Later CMHT Administrator

Main area Mental Health Grade Band 3 Contract Permanent Hours Full time - 37.5 hours per week (Monday to Friday, 9am to 5pm) Job  
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Site GMMH, Later Life CMHT South Town Wythenshawe, Manchester Salary £25,760 - £27,476 per annum pro rata Salary period Yearly Closing 20/07/2026 23:59

We are looking for an enthusiastic, experienced administrator to join our busy CMHT Older Adults Team. You will be part of a team of administrators providing admin cover to our service users, clinicians and other health professionals.

The post holder may be expected to work at various sites across Manchester including MRI, Wythenshawe, Chorlton and Crumpsall Vale.

The successful post holder will be responsible for processing referrals in a timely manner, ensuring all personal information is recorded accurately and confidentially and other data quality/target procedures.

Answer incoming calls to the service, arrange appointments, and complete general correspondence letters/reports.

The post holder will provide an administrative function to the clinical team, be responsible for taking minutes on a rota basis for team meetings/MDT/safeguarding and professionals meetings, answer a high volume of calls on a daily basis as well as complete other administrative tasks such as scanning/copying.

See attached detailed job description and person specification.

• Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Good level of education Maths and English including a level 3 qualification (eg NVQ, B-TEC QCF, Apprenticeship) or equivalent
• RSA 2 qualification/experience using DICT8 or other audio typing systems
• Other relevant IT qualifications

• Have experience in working in a busy office that ensures confidentiality
• Experience of working in Healthcare setting

• Effective time management skills; the ability to navigate IT systems, inc Excel, Word and PowerPoint; ability to be numerate and provide statistical data accurately; the ability to prioritise and plan conflicting and complex work demands; outstanding communication skills.
• Patient administration background, knowledge of the EPR system; be helpful & approachable.

• The Data Protection Act and Client Confidentiality
• Mental Health issues and challenges

All positions within the Trust are subject to satisfactory pre-employment checks. For further information on the checks required please visit the NHS Employers website (Use the "Apply for this Job" box below)..

The Trust mandates all post holders who require a DBS for their role to subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £16 per year and maintain registration throughout your employment with GMMH.

We are proud to be an approved sponsor for the Skilled Worker visa. Applications from individuals who require sponsorship will be considered alongside all other applications. Please be aware that not all roles are eligible for sponsorship. You can review the list of eligible roles and salary requirements on the UK Government’s website – clickhere.

If you are offered a role with us and you require sponsorship, we will check your eligibility in line with the information on the above website. Your offer of employment could be withdrawn if the role is not eligible for sponsorship, and you are not otherwise able to evidence your right to work in the UK.

The Home Office introduces new changes from 22/07/2025 that impact the health and care sector. You may wish to familiarise with it here.

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.