Personal Assistant

Job Title

PA to Managing Directors (Lettings, Property Management & Operations)

We are currently looking to recruit an experienced Personal Assistant to provide professional administrative and organisational support to the Managing Directors of Residential Lettings and Property Management & Operations. This is a varied and fast‑paced role and you will play a pivotal role in ensuring the smooth day‑to‑day running of the leadership teams, coordinating people administration, reporting, travel, meetings and business communications whilst acting as a trusted point of contact across the wider business.

• Basic salary range of £26,000 to £29,000 per year
• Hybrid working (1 day per week home working available)
• Monday to Friday working pattern (09.00 – 17.30)
• 30 Days annual leave (including bank holidays)
• Based in our Head Office in Colchester
• Employee Assistance Programme offers up to six telephone support sessions
• Company financial commitments to annual eye tests and glasses, subject to the terms stated in the company Eye Test Policy

• Managing multiple executive diaries, prioritising appointments and coordinating meetings across three Managing Directors.
• Organising internal and external meetings, workshops, leadership forums and meetings.
• Preparing agendas, presentations, meeting packs and supporting documentation.

• Producing reports, presentations and business updates for senior leadership meetings.
• Maintaining central action logs and ensuring follow‑up actions are completed.
• Managing executive inboxes and responding to or redirecting enquiries where appropriate.

• Maintaining organisational structures, department charts and reporting lines.
• Updating personnel records relating to starters, leavers, promotions, transfers, probation outcomes and returners.
• Liaising with HR to ensure organisational changes are accurately reflected across business systems.
• Tracking probation reviews, promotions and Business Minimum Standards (BMS) reporting.

• Producing weekly and monthly management reports.
• Preparing performance reporting for Regional Leadership and Property Management leadership team commentary.
• Collating operational data to support business decision‑making.
• Maintaining accurate records and trackers across multiple operational functions.

• Booking hotels, rail travel and accommodation for senior leaders and wider business teams.
• Coordinating management meetings, workshops and leadership events.
• Supporting the organisation of internal recognition initiatives and incentive schemes.

• Reconciling company credit cards and expense claims.
• Processing receipts and ensuring expenditure is accurately recorded within required deadlines.
• Purchasing employee incentives and supporting reward and recognition programmes.

• Acting as a central point of contact for operational and administrative enquiries.
• Maintaining distribution lists, email groups and communication channels.
• Monitoring shared inboxes and ensuring enquiries are directed promptly to the appropriate teams.
• Supporting business projects and operational initiatives as required.

• Previous experience as a Personal Assistant or senior administrator supporting senior leaders.
• Outstanding organisational and time management skills.
• Exceptional attention to detail.
• Excellent written and verbal communication skills.
• Advanced Microsoft Office skills, particularly Outlook, Excel, PowerPoint and Word.
• The ability to manage confidential information with discretion.
• Confidence working independently in a fast‑paced environment.
• The ability to prioritise multiple competing demands while maintaining exceptional accuracy.

• Works well with others to create a team spirit and an enjoyable working environment.
• Delivers outstanding customer service by exceeding expectations.
• Focuses on results to deliver business success.
• Follows company standards and procedures.
• Embraces responsibility and accountability.
• Demonstrates professionalism, honesty and integrity.
• Demonstrates a thirst for…