Children’s Services Support Assistant

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Conniburrow Children's Centre, Milton Keynes

Closing Date: 02/08/2026

Job Category:
Children's Services

Service Area:
Children's Services
- Children's Centres Services

In addition to your salary, we offer a range of benefits including:

• Great holiday benefits - most roles include 28days annual leave every year on top of public (bank) holidays, increasing to 32days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
• Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.
• A full range of family friendly policies including enhanced maternity, adoption and paternity support.
• Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.
• Salary sacrifice car scheme - eligible employees can access low‑cost leasing of electric and low‑emission vehicles.
• Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.

Roles are either ‘site based’ or ‘home based’.

Site based roles are mainly based at the workplace, with the option to work from home for up to two days a week, depending on service needs.

Home based roles are mainly based at home, with the expectation of attending the workplace up to one day a week.

The working arrangement for each role is set by the manager, based on service requirements.

We’re recruiting a part‑time (18 hours per week) Children’s Services Support Assistant to join our dedicated Business Support team within Children’s Services. In this varied and rewarding role, you’ll help deliver an efficient, customer‑focused administrative service—supporting colleagues by managing communications, maintaining accurate records, and ensuring key processes run smoothly.

Working closely with internal teams and partners, you’ll play an important role in keeping information flowing, supporting day‑to‑day operations, and helping us provide a high‑quality service to the children, young people and families we work with.

At Milton Keynes City Council, we work as one council and are committed to creating safer, healthier communities. If you’re organised, adaptable and enjoy working as part of a supportive team in a busy environment, this is a great opportunity to build your administrative career in a role that makes a real difference.

Site-Based role

This is a Site-Based role, and you’ll be expected to work from the designated workplace.

09:00 - 15:00 - 6 working hours per day

Interviews for this role will be held on 12th August 2026

At Milton Keynes City Council, we aim to make a difference every day. We’re dedicated, respectful and collaborative. We act as one council, and we work hard to create cleaner, safer and healthier communities while tackling inequalities and supporting people to thrive.

• Respond to incoming communication such as phone calls, emails and post, making sure messages and information reach the right colleagues quickly.
• Carry out a range of administrative tasks and support the team with work delegated by managers, ensuring everything is completed to a high standard.
• Complete checks and references for prospective carers and record actions accurately on our systems.
• Help retrieve and manage Children’s Services files and follow our information governance procedures.
• Process purchase orders and invoices using our finance systems and help keep office supplies stocked.
• Support Traded Services, help with tasks such as job adverts and provide reception cover when needed.

• Has a level two qualification in Business Administration or equivalent experience, including fast and accurate word processing skills.
• Can use Microsoft Office confidently and input data accurately.
• Communicates clearly with different audiences, both verbally and in writing.
• Can organise their workload, meet…