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Customer Service & Administrative Executive

Remote / Online - Candidates ideally in
Singapore
Listing for: ANAKE RETAIL PTE. LTD.
Part Time, Remote/Work from Home position
Listed on 2026-07-22
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Admin Assistant
  • Customer Service/HelpDesk
    Office Administrator/ Coordinator, Admin Assistant
Salary/Wage Range or Industry Benchmark: 2200 SGD Weekly SGD 2200.00 WEEK
Job Description & How to Apply Below

About the Role

We are seeking a highly motivated Administrative Executive who is eager to challenge themselves, push beyond limits, and grow alongside the company as we expand into an international powerhouse. This role combines administrative excellence with strong client communication
, making it ideal for someone who is detail-oriented, people-driven, and passionate about delivering top-quality service.

Administrative Support
  • Provide administrative assistance to the Finance and HR team, including filing, scanning, and accurate data entry.
  • Support ad-hoc tasks and projects as required by the management team.
Customer Engagement
  • Retrieve, update, and manage client records while ensuring accuracy and confidentiality.
  • Schedule and manage facial appointments, coordinating with therapists for proper timing and resource allocation.
  • Assist in planning and executing customer membership and loyalty programmes.
  • Provide accurate information to clients on services, promotions, and ongoing packages.
  • Conduct follow-ups to gather client feedback and ensure post-service satisfaction.
  • Handle all incoming phone calls and emails professionally and promptly.
  • Address customer complaints and carry out service recovery with tact and professionalism.
Requirements
  • Prior experience in administrative support or customer service is an advantage.
  • Strong communication and interpersonal skills, with the ability to engage clients effectively.
  • Highly organized, detail-oriented, and capable of handling multiple tasks simultaneously.
  • Positive mindset, willingness to learn, and ability to thrive in a fast-paced environment.
Working Hours & Arrangement
  • 5 days work week - Monday to Friday: 9am to 6pm
  • Saturday Half-day Work From Home; required to be contactable to answer client's queries
Compensation & Benefits
  • Salary Range:$2,200 – $2,800 (based on experience)
  • Fun and vibrant working environment
  • Exciting benefits and staff perks
  • Opportunities for career growth and development as the company expands internationally
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