Remote Operations Coordinator — Drive & Impact

You will act as an initial point of contact for enquiries, help coordinate activities, support the allocation of resources, and work closely with our Ops Director to keep things organised and moving forward.

You will play a vital role in helping us create structure and efficiency during an exciting stage of growth. Your support will directly help us provide better mentoring, training, and opportunities to people who need them most.

• Strong organisational and administrative skills
• Good communication skills
• Ability to prioritise and manage tasks effectively
• Comfortable using email, spreadsheets, and online systems
• A proactive and dependable approach
• Experience in charity operations, or coordination is helpful but not essential, however, at least three years experience in a similar coordinator / administrator role or level of experience

Remote

• Managing and triaging enquiries through our shared inbox
• Directing enquiries to the right person or team
• Supporting the assignment of mentees to e-learning programmes
• Maintaining and updating action trackers
  
  Helping coordinate meetings, calls, and follow-ups
• Working closely with the Operations Director to identify priorities
• Supporting the wider volunteer team with admin and coordination tasks