Administrative Assistant

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Administrative Assistant - TH-2 based in Canada.

This role provides essential administrative support to a pension administration team, helping ensure smooth daily operations and high-quality service delivery.

You will contribute to the organization and coordination of processes that support clients, internal teams, and operational priorities.

The position combines administrative coordination, document management, communication support, and process compliance.

You will work in a collaborative environment where attention to detail, organization, and teamwork are highly valued.

This opportunity is ideal for someone who enjoys managing multiple priorities, improving processes, and supporting teams in a structured setting.

The role offers opportunities for professional growth while contributing to meaningful services that positively impact people’s lives.

• Provide daily administrative support to the pension administration team, ensuring efficient fulfillment of operational tasks.
• Support training and knowledge transfer activities related to client processes and internal procedures.
• Participate in learning and implementing new processes and workflows.
• Manage incoming and outgoing communications, including mail, emails, and faxes.
• Respond to team inquiries and administrative requests in a timely and professional manner.
• Ensure compliance with audit, quality control, and peer review processes.
• Organize and prioritize daily activities based on team requirements and client deadlines.
• Attend and actively participate in team and department meetings.
• Support client invoicing activities and coordination with external providers when required.
• Assist with annual and ad hoc projects, including statements, tax documentation, audits, and other operational initiatives.

• Strong administrative experience with excellent organizational and time-management skills.
• Ability to manage multiple priorities and meet tight deadlines while maintaining accuracy.
• Proficiency with Microsoft Office tools, including Word, Excel, PDF, Outlook, and Teams.
• Familiarity with digital collaboration tools such as Google Workspace and Workday is an asset.
• Strong attention to detail with the ability to identify errors and maintain accurate records.
• Excellent communication skills and the ability to respond effectively to internal requests.
• Team-oriented mindset with a willingness to collaborate and support colleagues.
• Ability to take initiative and work independently when required.
• Experience in administrative support, pension administration, financial services, or a related environment is an advantage.

• Competitive annual salary range of CAD $39,900 – $42,000.
• Flexible work arrangements, including the possibility of working from home based on business needs.
• Opportunity for career advancement and professional development.
• Collaborative and supportive team environment.
• Exposure to diverse administrative processes and client-focused operations.
• Opportunity to contribute to meaningful services that support health, wellness, and financial security.