Estates & Facilities Management Administrator

Our University

Ravensbourne University London is a dynamic institution at the intersection of creativity, business, and technology. Based in London’s Design District in the heart of North Greenwich, we are home to a diverse, global community in one of the world’s most vibrant business and creative hubs.

The Role

We are looking for an Estates & Facilities Management Administrator to join our team.

This role requires a highly organised and proactive individual with strong administrative, communication and coordination skills, ideally within an estates & facilities or higher educational environment.

Main responsibilities:

• Provide administrative support to the Estates & Facilities team
• Act as a key point of contact for enquiries, coordinating responses across teams
• Support contractor management processes, including compliance documentation and record keeping
• Maintain accurate systems, databases and records (e.g. TOPdesk ticketing system and compliance spreadsheets)
• Assist with planned and reactive logistics coordination
• Support health & safety processes, including documentation, reporting and tracking actions
• Contribute to the smooth day-to-day running of Estates & Facilities operations

Key skills:

• Strong organisational and time management skills, with attention to detail
• Excellent communication and stakeholder engagement skills
• Ability to prioritise and manage multiple tasks effectively
• Proficient in Microsoft Office and administrative systems
• Experience working in a facilities & estates, or similar operational environment (desirable)
• Awareness of health & safety and compliance requirements (desirable)

The Candidate

The ideal candidate will be a well-organised and motivated administrator with a proactive approach and a strong customer service mindset.

You will be comfortable working in a fast-paced environment, managing competing priorities and supporting a diverse range of activities across estates and facilities services.

A collaborative approach, problem-solving mindset and the ability to build effective working relationships across the University will be essential.

We Offer

• Generous leave
• We operate a hybrid working model of on-site and working from home for most of our posts
• Competitive Pension Scheme
• An Employee Assistance programme
• A cycle-to-work scheme