HVAC Virtual Assistant Administration & Service

Position: HVAC Virtual Assistant for Administration & Service
Location: Montreal

Support the administrative and customer service needs of an HVAC company as a Virtual Assistant. This high-responsibility role focuses on improving operations during peak seasons.

You will facilitate communication between customers, technicians, and office staff, ensuring appointments are scheduled accurately. Required to manage real-time coordination of services, your strong communication skills and organizational abilities will directly impact customer satisfaction.

This role offers an opportunity to transition into full-time support.

Key Responsibilities:

• Address customer phone calls and service inquiries

• Schedule HVAC service appointments proficiently

• Coordinate technician assignments and dispatches

• Maintain accurate records of service requests

• Assist in enhancing operational workflow

Requirements:

• 1–3+ years in virtual assistance or customer service

• Strong written and spoken English skills

• Detail-oriented and highly organized

• Comfortable working independently in fast-paced environments

• Reliable internet access is essential

Enhance your administrative expertise while providing essential support in a bustling HVAC organization.
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