Administrative Assistant

Company Description

Island Health is the largest employer on Vancouver Island, with more than 31,000 staff and thousands of physician partners and volunteers dedicated to delivering high-quality care. The organization serves approximately 930,000 residents across urban, rural, and remote coastal communities, offering diverse career paths and practice settings. Team members benefit from competitive pay, employer-paid benefits, and a supportive, values-driven workplace culture. Island Health is recognized as a top employer and a leader in inclusion and sustainability.

People join Island Health to do meaningful work that impacts local communities while enjoying opportunities for professional growth and West Coast lifestyle.

This full-time Administrative Assistant role is a hybrid position based in Victoria, BC, with a combination of on-site and work-from-home days. The Administrative Assistant will provide day-to-day administrative and clerical support to leaders and teams, including managing calendars, scheduling meetings, organizing documents, and preparing correspondence and reports. Responsibilities include answering and directing phone calls with professional phone etiquette, greeting visitors, responding to general inquiries, and maintaining records, files, and databases with accuracy and confidentiality.

The role also involves coordinating meetings and events, preparing agendas and minutes, tracking action items, and supporting routine office operations such as ordering supplies and processing invoices. The Administrative Assistant will collaborate with colleagues across departments to ensure smooth workflows, timely communication, and consistent support for patient care and organizational priorities.

• Strong administrative and clerical skills, including Administrative Assistance and Clerical Skills, with the ability to manage scheduling, documentation, and office workflows efficiently.
• Professional communication capabilities, including clear written and verbal Communication skills and excellent Phone Etiquette when interacting with patients, visitors, and team members.
• Experience providing Executive Administrative Assistance or similar support to leaders, including calendar management, meeting coordination, and preparation of confidential materials.
• Proficiency with office software (e.g., Microsoft Office or similar tools), electronic filing systems, and basic data entry and reporting.
• Strong organizational skills, attention to detail, and the ability to prioritize multiple tasks in a fast-paced environment.
• Demonstrated ability to work respectfully and effectively with diverse teams and stakeholders, maintaining professionalism and confidentiality.
• High school diploma or equivalent required; post-secondary education or training in office administration or a related field is an asset.
• Previous administrative experience in healthcare, public sector, or a complex organization is an asset, as is familiarity with privacy and confidentiality requirements.