Part-Time Business Support Administrator

Part-Time Business Support Administrator

Fixed Term, Part Time

£25,959 - £28,786 Per Annum (Full Time Equivalent)

Location:

Chelmsford

Closing Date: 05/08/2026

Please note this vacancy is available as a fixed term, 29.6 hours per week contract up until date 30/04/2027. The actual salary for this role is £20,767.20 - £23,028.80.

Looking for a role where your contribution truly matters and your development is supported right from the start? Joining our team as a Business Support Administrator gives you the chance to build valuable skills, work with supportive colleagues, and play a key part in keeping essential services running smoothly. Whether you re growing your career, returning to work, or looking for a role where you can really make a difference, this is an opportunity to develop, be valued, and be part of something genuinely meaningful.

Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centre Support Teams and Service Support Teams to promote specialised knowledge and improved service and efficiencies.

This is an Anywhere Worker position, offering a blend of remote and office-based working. You ll be expected to attend the office at County Hall, Chelmsford for up to four days per week, depending on business need. On days where full-time attendance isn t required, remote working will apply. There may also be occasional travel to other ECC offices during the contract.

As a Business Support Administrator, you ll be part of a friendly, collaborative team that plays a crucial role in keeping our services running smoothly. This is a varied and rewarding position where you ll use your strengths, build confidence, and develop new skills all within a supportive environment that values teamwork, initiative, and growth.

In this role, you ll deliver a wide range of administrative and business support activities, proactively managing your workload and using your judgement to resolve queries from internal and external customers. You ll become a trusted point of contact for colleagues and stakeholders, using clear communication and strong organisational skills to provide professional, solution‑focused support.

Your day‑to‑day work may include tasks such as word processing, minute‑taking, data entry, updating databases, call handling and managing shared inboxes ensuring information is accurate, accessible, and well organised. A strong understanding of business support processes is essential, as you ll provide coaching and mentoring to Business Support Assistants and Business Support Apprentices, supporting their development and helping maintain high standards across the team.

You may also be required to provide occasional administrative support to your line manager to ensure the smooth running of the service.

You ll contribute to a range of on‑site and reception activities, acting as a welcoming, reliable presence for staff, visitors, and customers. This involves supporting reception duties, managing enquiries, handling petty cash, and helping to keep the site operating efficiently.

Flexibility is key. You may be asked to support different workflows, adapt to changing service needs, or step into onsite responsibilities as required. Your ability to stay calm, organised, and responsive will help ensure the operational needs of the service are met effectively.

We re looking for someone with a natural curiosity for continuous improvement someone who notices opportunities to make processes smoother, smarter or more consistent, and feels confident sharing ideas that help the team work even better together.

This role is ideal for someone who enjoys being the dependable "go‑to" person, thrives in a varied environment, and wants to contribute to a team that recognises achievement, encourages ownership, and supports development every step of the way.

We re looking for someone who is:

• Organised and reliable, with good attention to detail
• Friendly, approachable and…