HDR Paralegal

Location: Newcastle upon Tyne

Rewards & Benefits on Offer;

* Monday to Friday working hours promoting a healthy work/life balance

* Competitive starting salary

* Performance Based Bonus Scheme

* Hybrid working (office & home working) if eligible

* 23 days holiday, plus Bank Holidays per annum increasing to 26 days. Additional holiday for 5 years’ service

* Holiday purchase scheme. (You can buy up to 1 week’s annual leave)

* Attendance bonus

* Death in service following 1 years’ service

* Auto-enrolment company pension

* Employee assistance programme 24-hour helpline

* Travel to work schemes; bike to work scheme, public transport pass scheme

* Annual flu jab and eyecare scheme

The Company you will be working with;

MTrec Commercial are proudly representing our prestigious legal client on their search for a Paralegal to join their Housing Disrepair Department on a full time and permanent basis and the ideal candidate with be a law graduate.

The Role you will be doing;

* Checking and reviewing initial claim information

* Taking initial information from clients over telephone

* Sending files for triage and reviewing triage reports

* Identifying and processing files to be rejected

* Dealing with routine post, emails and telephone calls

* Liaising with surveyors and any other experts

* Dealing promptly with telephone enquiries from clients, introducers and others

* Assisting other team members as necessary, including various elements of file handling under supervision as and when required

* To carry out such other duties as might reasonably be requested by the Partners

* Working Monday – Friday 9am – 5pm with 1 hour lunch.

About You;

* Graduate of Law

* Excellent verbal and written communication skills

* Strong organisational skills and be adept at dealing with electronic case management and filing systems

* Excellent time management skills and will be comfortable working under time constraints, with the ability to work accurately and to meet deadlines

* Excellent research skills, interpersonal skills and be mindful of the need for high levels of discretion when dealing with confidential matters

* Good attention to detail and a strong ability to prioritise work

* An understanding of the importance of client care and maintaining good client relations

* An ability to work well within a team