Marketplace Coordinator

Overview

We are seeking a highly organised and detail-oriented Marketplace Coordinator to join the team. This role will play a key part in supporting the rapid scaling of the Debenhams marketplace, as well as assisting other marketplace (including Amazon, eBay & B&Q) storefront operations. Working closely with the Ecommerce and Marketplace teams to ensure product listings, catalogue data, and content updates are delivered accurately and on time.

Hours:

Full-time, 8:30am–5:00pm (5 days Monday to Friday)

Location:

Hybrid (Monday & Friday working from home)

Department:
Webshop - Commercial Division

• Assist with the upload of new products to the Debenhams platform.
• Identify, troubleshoot, and resolve product upload errors within the Mirakl platform.
• Carry out administrative tasks including editing product data, amending rejected listings, and reviewing new product submissions.
• Maintain accuracy and consistency of product information, ensuring marketplace standards are met.

• Update creative content within the Amazon storefront, ensuring alignment with brand and marketplace guidelines.
• Optimise product titles, descriptions, and attributes to meet marketplace SEO and compliance requirements.
• Check orders daily in OPRA, ensuring they are processed without errors and investigating any issues.

• Resize product images for web use using Adobe Photoshop. (Training provided)
• Conduct pricing checks for sales or new products, ensuring accuracy against the relevant catalogue.
• Support ad-hoc marketplace and ecommerce admin tasks as business needs evolve.

• Strong attention to detail with excellent organisational skills.
• Basic product knowledge and the ability to interpret product attributes.
• Competency with Photoshop for simple image editing tasks (non-essential training provided).
• Ability to manage priorities and meet deadlines.
• Confident using spreadsheets and online data entry tools. (no formula knowledge within excel required)
• Previous experience with marketplace platforms such as Mirakl, Amazon Seller Central, or eBay is preferred.