Business Support Officer

Working Hours: 17.5 Hours Per Week

Wednesday 12:30 4pm

Thursday 8:30 - 4pm

Friday 8:30 - 4pm

Contract Type: Part-Time, Permanent
Closing Date: 03 September 2026
Closing time: 11.59pm
Interview Method: Face to Face

Legal Right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment
Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

This role is subject to -
2 References - where possible we require 3 years' history.

Qualification -To either have or have a willingness to achieve a Level 2 Business Admin qualification in two years

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed ().

We have a policy on the Employment of Ex-Offenders and it is available upon request.

Proof of Manchester Residency – Roles at Grade 1 to 3, trainee ships, or apprenticeships will initially only be advertised to Manchester residents and internal candidates. An applicant is classed as a resident of Manchester if they live within the boundaries of the City of Manchester; i.e. Any Council Tax liability for their home would be with Manchester City Council. To check if you fall under the Manchester City Council boundary please visit -

We are looking for candidates who are enthusiastic and keen to learn. You will need to possess excellent keyboard skills and have a working knowledge of Microsoft IT packages. You will need to be a team player and will need to be able to prioritise your own workload and work to deadlines. You must be able to use your own initiative.

You will need excellent customer service skills and will need to be confident speaking to residents and learners both in person and on the telephone.

As a Business Support Officer, you will provide admin. support to the professional staff within the centre. The duties are varied but may include meeting and greeting learners and residents at reception, answering the telephone, data input, scanning and uploading of documents, ordering goods and services, processing of invoices and many other administrative tasks. Regardless of the team they are based in, through the work that they do, Business Support Officers play a valuable role in helping residents of Manchester.

We cover North Manchester, South Manchester and Central Manchester.

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

• Generous holiday allowance- Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
• A buzzing pension- You’ll be enrolled…