Support Assistant

Job Title:

Support Assistant

Salary: B1 £ 25,185 - £25,989

Hours:

37 hours

Contract:

NJC Local Government Services

Location:

Successful applicant will be allocated to 1 of our geographical teams

As our receptionist you’ll thrive on having a can-do attitude and becoming part of a team in providing an efficient and effective customer focused service within one of Leeds City Council’s buildings. This role will involve putting customers first and ensure they are at the core of our council values and ensure a positive experience for all visitors.

It’s about having excellent interpersonal skills, the ability to work on your own initiative, we expect good organisational skills and the ability to multi-task.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

• Your contribution as a team member to the provision of high-quality reception / administrative service including the meeting and greeting of the members of the public, visitors, Council Officers and Elected Members of the Council.
• Maintaining accurate electronic records in accordance with the internal procedures of the service.
• To liaise with building managers other council departments, other public agencies and private contractors as and when required, on matters to relating to the work of facilities management.
• To work within the Councils Financial Management System (FMS) to support the ordering, supply of goods, materials and services, and ensuring suppliers provide invoices in a timely manner which will be cross referenced against orders.
• To operate the helpline to resolve problems and refer issues to be actioned.

As our next Support Assistant you’ll contribute to delivering a healthy, safe and welcoming city for all people of all ages, and from all communities, as well as contributing to The Best City Ambition, our overall vision for the future of Leeds.

This role is integral to our Facilities Management team to help partner organisations, support people who call Leeds their home or work in the City and understand the valuable contribution everyone can offer , no matter how big or small to making Leeds the best City in the uk, as well as championing the city nationally and internationally.

We take pride in offering the best employee experience, with benefits including:

• A competitive salary and annual leave entitlement plus statutory holidays.
• Membership of the West Yorkshire Pension Fund with generous employer contributions.
• Flexible and hybrid working arrangements subject to service requirements.
• A clear career pathway and continuing professional development opportunities.
• A range of staff benefits to help you boost your wellbeing and make your money go further.

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria.

Ensure you are…