Business Support Foundation Apprentice

Details of the job are provided below. Further information is available in the Job Description and Person Specification.

Job reference REQ
05888 Date posted 03/09/2026 Final date to receive applications 14/09/2026 Location Various Salary £15,392 per Annum for first 12months (applicable to all age groups), increasing in Year 2 in line with the National Minimum Wage/National Living Wage rates, dependent on age. Package Generous holiday entitlement, Employee Assistance Programme, Local Government Pension Scheme with 15.3% employer contributions, discounted gym membership with Celtic Leisure and excellent development opportunities Contractual hours 37 Basis Full time Job category/type Administration and Business Support Attachments Foundation Apprentice Job Description and Person Spec - September 2026.docx

Reasons to work for

Contract :
Fixed Term Contract 15mths

Hours
: 37hrs

Location of post: NEATH CIVIC CENTRE

Is this post a secondment? NO

Your workstyle will be a mobile hybrid worker in this role which gives you the flexibility to work from home and from a variety of Council workplaces

We are currently seeking efficient, flexible candidates, who are highly organised, and detail-oriented to join our teams as a (Foundation Apprentice) in Children’s Services.

This is an excellent opportunity for those looking to gain practical, hands-on work experience and a recognised qualification while receiving an income.

As a Foundation Apprentice, you will be part of a Business Support Team providing administrative support to frontline Social Work Teams in Social Services.

Administrative staff are the backbone of Social Services, ensuring that Social Workers can focus on direct work with families.

Your daily routine will include telephony, data entry, note taking of meetings, records management, managing incoming and outgoing mail and team email inboxes.

The successful candidate will be required to follow and complete an NVQ Level 2 qualification in Business Administration.

Do you have the below skills and experience:

• Technical/IT:Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
• Communication:Excellent written and communication skills.
• Organizational & Time Management: High attention to detail, strong time management, and the ability to multitask in a fast-paced environment.
• Interpersonal:Ability to work collaboratively within a team and maintain confidentiality.
• General Administration:Have effective clerical and administrative skills.
• Customer Service:Ability to deal with clients, or public enquiries professionally.
• Work Experience
  :
  Experience of working with people of all ages
• Qualifications:

GCSEs at grade D or above, 2 of which must be in English OR Welsh and Mathematics or equivalent.

We believe in rewarding and recognising our colleagues’ efforts and achievements. We also believe that there's life at work and life outside of work. We want everyone to be healthy and happy and have the financial resources and support they need.

Choose to work for us and you'll be rewarded with a range of attractive benefits and support to help you live your best life.

• Hybrid working (in some roles) and flexible working schemes to improve your work life balance
• Benefit from a competitive employee package with a remarkable 15.3% employer pension contribution
• Enjoy a holiday entitlement of 25 days, (not forgetting the additional 8 bank holidays too)
• Access discounted gym membership with Celtic Leisure
• Utilise the cycle to work scheme with up to 40% off bikes and cycling equipment
• Purchase a new car through Tusker salary sacrifice scheme
• Enjoy exclusive discounts at local and national retailers with the Smart Spend app through our staff wellbeing group.

Rachael Pickering, Business Support Manager Children's Services:

• This post is subject to a basic DBS disclosure

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to…