Service Administrator - West Yorkshire Keyworker Service

Make a Difference in Your Community West Yorkshire Keyworker Service

Barnardo's is proud to lead the delivery of Keyworker provision across West Yorkshire.

The West Yorkshire Keyworker Service offers non-clinical support for children and young people (up to the age of 25) who have a learning disability and/or who are autistic and are supported by the Dynamic Support Register. Support is also offered for their families/carers. This includes those who are currently in mental health inpatient settings or are at risk of admission and those at risk of family and residential placement breakdown.

We provide a wide range of high-quality, locally designed services for families in Bradford, Calderdale, Leeds, Kirklees and Wakefield.

Our commitment is to create strong, resilient children, young people and young adults, supported by cross sector services, their families and friends within their local communities.

We are seeking an experienced and proactive Service Administrator to lead and coordinate administrative functions across ourWest Yorkshire Keyworker Service and related services. This role will take a lead in Finance and Data and work with our Digital, Media and Engagement Worker to develop Communications which is an essential function of the service and will operate on site at least 2 days a week.

This is a West Yorkshire-wide role within a centralised administration function to support services. Your base location will be agreed upon appointment and will sit across Leeds and Bradford with agreed days of working from home.

As a key member of the team, you will play a crucial role in working with the Programme Manager and Children's Services Manager ensuring services operate efficiently, remain compliant, and continue delivering positive outcomes for families.

Please see the attached Information Sheet for more details.

We are looking for a highly organised and motivated administrator who can demonstrate:

• A flexible and adaptable approach, with experience leading a range of administrative functions including front of house, finance, health & safety compliance, reporting, and general office administration.
• Proven experience in referral input, data collation, data entry, auditing, and reporting.
• Being confident in Excel is essential as well as using a range of IT packages such as Power BI.
• Strong teamwork skills, with the ability to work collaboratively.
• Experience and confidence in using social media platforms, analysing engagement, creating publicity materials, and communicating effectively with a wide range of audiences.
• Excellent organisational and time management skills, with the ability to prioritise competing tasks.

The successful candidate will be:

• A confident communicator with strong interpersonal skills.
• Proficient in Microsoft Office and data management systems.
• Able to work independently and use initiative to solve problems.
• Committed to delivering excellent administrative services
• Passionate about supporting services that improve outcomes for children, young people, and families.

This is an exciting opportunity for an experienced administrator looking to take on a varied and rewarding role that makes a real difference.

We appreciate our colleagues' dedication and their commitment to delivering excellence in the vital work we do, driven by their passion and commitment to Barnardo's values.

We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

We are committed to a rounded colleague experience with an approach to both pay and rewards that are fair, attractive, and progressive. This is in support of our strategic ambition to ensure Barnardo's is a place everyone can belong, grow and thrive.

The salary range advertised is in line with our pay principles, for consistency and fairness while recognising the skills and experience applicants bring to the role. Appointing salaries can be discussed further at appointment stage; we do seek to appoint within this range always exercising responsible stewardship.

Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean…